Zap Hosting
reviews and complaints

I had an underwhelming experience with Zap Hosting (zap-hosting.com) that left me feeling frustrated and disappointed. Initially, I was interested in purchasing a server from them and hoped for the best. Unfortunately, my experience was marred by problems that made my server barely usable due to lagging issues.

In an effort to resolve the issues, I reached out to customer service hoping for a speedy resolution. However, I was disappointed to find that their response was not helpful and did little to improve the situation. Despite their promises to fix the problems, my server remained woefully slow and unresponsive.

After only two days of trying to work with their service, I requested a refund. However, to my dismay, they refused to grant it and even attempted to bill me for several more months all at once. When I refused, they even went so far as to threaten debt collection, which was incredibly upsetting.

Despite my cordial and kind demeanor, I was forced to seek legal advice and discovered that they had breached their own terms of services. Eventually, after much back-and-forth, I was able to secure a refund, but the overall experience was harrowing and frustrating.

Overall, I would advise others to avoid using Zap Hosting (zap-hosting.com) at all costs. While their prices might be lower than others, the experience I had with their service was not worth the trouble. Unless they can resolve their issues and improve their customer service, I cannot in good faith recommend them to anyone.

I want to share my experience using Zap Hosting's FiveM Upvote service. I signed up for a one-month contract about four months ago and initially had a good experience. However, after the month was up, I noticed that all of my boosts had disappeared. I assumed that my service had expired and didn't bother logging into my customer area.

Fast forward to the first week of January, when I was surprised to see a charge on my debit card for 25.32 Euros (or 28.28 USD). While this may not seem like a significant amount, I want to caution others to be careful. I have since blocked my card to prevent any further attempts at scamming me.

When I reached out to Zap Hosting, they claimed that they had charged me for the previous four months, even though I hadn't even had the service during that time. This experience has left me feeling frustrated and disheartened.

Overall, I suggest that others carefully consider their options before using Zap Hosting's services. Make sure to fully understand the terms and conditions of any contract before signing up, and keep a close eye on your bank account to avoid any surprises.

Zap hosting is an excellent web hosting service that I highly recommend to anyone who needs reliable and efficient hosting. Trust me when I say that I have used many other hosting services in the past, but none of them compare to Zap hosting in terms of quality and affordability!

The customer support team at Zap hosting is simply outstanding. They are always available to answer any questions I have promptly and efficiently. I have never had any issues with their uptime, which is critical when it comes to hosting. The fact that their servers are located in multiple countries ensures that my website's speed and load times are always optimal.

Moreover, Zap hosting provides an effortless and user-friendly interface. Even as a beginner, I was able to navigate around their control panel without difficulty. Setting up domains and emails is a breeze - there are no rocket science procedures to follow, just plain and simple actions.

One of the things that impressed me about Zap hosting was the value for money they offer. Their plans come at very competitive prices with a wide range of features such as unlimited MySQL databases, free DDoS protection, and much more. There is something for everyone, whether you're just starting or have plans to grow your website in the future.

In summary, my experience with Zap hosting has been great, and I would highly recommend them to anyone looking to host their website. Their quality of service, affordability, and excellent customer support cannot be beaten. Don't take my word for it, try Zap hosting today!

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I have to say, I was pretty disappointed with my experience with Zap Hosting. Despite all the positive reviews I've seen floating around online, I found them to be pretty overpriced, and the modded servers they promised simply didn't work. On top of that, their service and support was pretty slow and unresponsive.

Despite being located just a few miles away from their server, I found the latency to be absolutely horrible. I was experiencing response times of 100+ MS, which is pretty much unbearable for anyone trying to play games or run applications on the server.

What's more, the interface they provide was pretty much a total disaster. It simply didn't work as advertised, and their support team actually had to disable it and ask me to manually perform tasks in order to get anything done. It felt like they didn't even care enough to fix their own broken site, which is really disappointing.

To make matters worse, when I tried to raise these issues with them, they basically just told me that it wasn't their problem. That really left a bad taste in my mouth, and to be honest, it felt like they were exhibiting some sort of German superiority complex. It was honestly pretty insulting, especially as someone who has had real-life experiences with Nazis in the past.

Overall, I wouldn't recommend Zap Hosting to anyone looking for a reliable hosting provider. Save yourself the headache and look elsewhere for a better option.

When it comes to selecting a web hosting service, you want to be sure that you are choosing a company that you can trust to provide you with the resources that you need. Unfortunately, my experience with Zap-Hosting was not positive. In fact, I would strongly recommend that you avoid wasting any of your time or money on this service.

One of the primary issues that I encountered when using Zap-Hosting was their restrictive limits on the resources that users are able to access. This is an obvious red flag, as it indicates that the company is either unwilling or unable to provide adequate support to its customers. Additionally, I found their customer support to be truly lacking in quality. Responses took hours and when I eventually received an answer, it was often completely unhelpful and was almost always blamed on me as the user, rather than addressing the underlying issue.

In a particularly frustrating example, I was advised by Zap-Hosting to switch from a Windows server to a Linux server in order to be able to utilize certain resources. I followed their instructions carefully, but upon attempting to import my database and resource files, I soon discovered that there were numerous issues, such as GTA dealership not working, and store menus not popping up. Despite reaching out to their support team, I continued to be met with unhelpful advice, and was repeatedly told that the issue must be a problem with my esx file. However, when I tested the same file on a different hosting service, I had no issues and everything worked flawlessly.

In summary, I would recommend that you avoid Zap-Hosting. Simply put, their limitations, poor customer support, and lack of accountability mean that there are much better options for web hosting services out there. Save yourself the time and frustration and choose a different service instead.

As someone who recently rented a root server from Zap Hosting, I have to say that my experience with them was less than ideal. While the price/performance ratio was decent when the server was running, it quickly became apparent that things weren't going to stay that way.

On October 30th, my server was scheduled to be migrated to a new cluster with a planned downtime of up to 2 hours. However, it's now been 58 hours and the server is still down. When I reached out to support, all I got were canned responses promising that they were working on a solution and would get back to me soon. Unfortunately, the only response I've gotten since then has been another message saying that my request is important and has been forwarded to someone who can help me.

To make matters worse, it seems like my support ticket has now been escalated to the management level, but I still haven't received any kind of reaction. The whole situation has left me feeling incredibly frustrated and disappointed in what I had hoped would be a professional hosting service.

Unfortunately, I've now had to cancel my service with Zap Hosting, but it looks like I may still be forced to pay for another full month. I don't have high hopes for any good offers from Zap Hosting in this matter.

In conclusion, while Zap Hosting may be adequate for a Minecraft server or similar, if you're looking for a stable root/vServer with high availability, I would definitely recommend looking elsewhere.

I recently had a terrible experience with Zap Hosting (zap-hosting.com). Unfortunately, since I started hosting with them, my root server password SSH key has repeatedly changed, causing me frustration and headaches. When I attempted to contact customer support for assistance, I was informed that I would need to pay an additional fee to rush my ticket. This made no sense to me and left me feeling very disappointed in their customer service.

After finally getting in touch with their customer service team, they assured me that they would resolve the issue. However, the very next day, my Zap account password was changed without my authorization. To make matters worse, the customer service representatives did not seem to care about my issue and even seemed to find it amusing. Additionally, when I requested a refund, they would only provide me with Zap coins which could only be used with them, not a real refund. To add insult to injury, there was a $5 refund fee that they did not warn me about beforehand. Moreover, the amount of my refund was based on the number of days I had used the server, even though I was unable to access the server during much of that period.

In terms of service, I found that I had to continually click "connect" numerous times before actually being able to connect to the server. This was a frustrating experience, and made using their hosting services a time-consuming inconvenience.

Overall, I would not recommend using Zap Hosting to anyone. While they offer a 50 percent discount to entice you, you can expect to be charged more in hidden fees, and the company will make their money off of you. In addition, I was charged by their company without any verification or acknowledgment from my bank account, causing a sense of discomfort with the service's security. Save yourself the frustrations and stress and find a more suitable hosting service elsewhere.

Zap Hosting is a web hosting company that has been receiving negative reviews from customers for a variety of issues. These issues range from servers being down for an entire day, servers randomly turning off several times a day, and customers being unable to access their Zap-hosting control panel for hours at a time. In fact, the company has a reputation for always having some kind of problem.

One customer even tried to ask for a refund after experiencing several server issues. Despite Zap-Hosting admitting to having many server issues and offering a mere $10 voucher, the customer was blamed and refused a refund. It was discovered that the support team had originally offered a refund, but then later changed their mind, claiming only credit in the form of Zapcoins for future products could be offered instead.

This kind of practice is unacceptable and deceitful. Zap Hosting is responsible for their products and should take ownership for any issues that arise. Holding their customers hostage by withholding refunds is not the way to rectify problems. It is also not the way to keep customers loyal to the company. It is important to note that support teams play a crucial role in setting the tone for customer service, and lying to customers is something that should never be tolerated.

In conclusion, steer clear of Zap Hosting if you want a reliable web hosting service. The company's inability to take responsibility for their products, as well as their lack of transparency with customers, does not instill confidence in their services. It is better to choose a hosting service that meets your expectations and delivers a positive experience from start to finish.

On January 19, 2021, I eagerly ordered a rootserver from Zap Hosting and couldn't wait to get started. However, once the server was up and running, it was clear that something was wrong as it was performing extremely slow. I reluctantly reached out to the helpdesk, whose employee advised me that they would migrate me to a different host. While I appreciated their attempt to rectify the issue, the next day the server was still slow.

On January 20, 2021, I decided to purchase extra memory, cores, and bandwidth, but unfortunately, it seemed that the server had a faulty disk and all my data was lost. Naturally, I was devastated, but the helpdesk employees informed me that they had resolved the issue, and the server was back up and running.

However, on January 21, 2021, the server once again became slow, and helpdesk advised that they would migrate the server to another host. But despite their efforts, the migration wasn't successful, and a ticket had to be raised to resolve the issue. After waiting for 6 hours, I received confirmation that the migration had been initiated.

On January 22, 2021, disaster struck again. The server failed, and I was informed by the helpdesk employee that all my data was lost, and I needed to reinstall the server, which I did. Unfortunately, this attempt also failed, and once again, I was advised to reinstall the server for the umpteenth time.

At this point, the server wasn't operational for several days, which meant personal and professional loss for me. I was dismayed by the lack of sympathy from the helpdesk employees and their less than apologetic attitude to my numerous complaints. To make matters worse, their refusal to cancel my contract and offer me a new server only added to my frustration.

In a bid to resolve the situation, Zap Hosting offered me two days free rent. But considering the string of issues that had transpired, this felt like a token gesture at best. In summary, my overall experience with Zap Hosting has been exhausting and left me with unresolved grievances.

When I first discovered Zap-Hosting, it seemed like a great option for hosting my Minecraft server. Their flexible server setup allowed me to choose the amount of GB Ram and player slots I needed, and I was able to get a high amount of RAM with a low number of player slots for a lower price than on other hosting sites. The 24/7 support chat and professional, user-friendly web interface also made me feel confident in my choice.

For the first week, everything worked seamlessly. However, shortly after, the server became laggy and disconnected players due to connection timeouts. I reached out to the 24/7 support chat for assistance, but the agent I spoke with claimed to see nothing wrong and sent me a ping tool to use on my server. After running the tool and sending a screenshot of the high ping numbers, the agent still claimed everything was fine but offered to migrate my server to a new box. While this seemed to work initially, the same issues arose again just an hour later.

I contacted support once more, and they worked on the problem for about an hour before telling me everything was fixed. However, when I logged back into my server, I found that my save game was completely gone. When I asked about it, the support agent insisted that I had initiated a server reinstall, but I later discovered that it was the agent who had performed the operation under my name. Though frustrated, I didn't push the issue and accepted their help in getting the server back up and running.

Unfortunately, these problems persisted, with the server randomly crashing and the world being wiped multiple times. Despite numerous communications with support and the creation of several tickets, these issues continued. At one point, I even discovered that my backups were gone, with support suggesting that I had deleted them myself.

In the end, my experience with Zap-Hosting caused me significant frustration and wasted time. While the initial setup and interface were promising, the ongoing technical issues and lack of support left a lot to be desired. As such, I would not recommend using Zap-Hosting for your server hosting needs.

I recently had a pretty frustrating experience with Zap Hosting and felt like I needed to share it with others. It all started when their backup failed to properly restore my server and, as a result, I was left with a default server that was completely useless to me. When I reached out to the support team to ask for a refund, they refused to help me out. Needless to say, I was extremely disappointed and frustrated with the whole ordeal.

Aside from this major issue, I had also been experiencing problems with their servers and website UI from day one. I had brought this up with the support team multiple times, but nothing ever seemed to improve. In hindsight, I really should have trusted my instincts and gone with a different hosting provider from the start.

Overall, I wasted a total of three weeks worth of hard work and dedication just to be completely let down by Zap Hosting. It's truly disheartening to realize that all of that time and energy was for nothing, and that I was essentially robbed of my time AND money.

In response to my complaints, all I received from the support team was a generic "sorry for the inconvenience" message. Personally, I don't feel like that's enough considering how much time and effort I invested into this project.

To sum it up, I would strongly advise anyone looking for a hosting provider to steer clear of Zap Hosting at all costs. Their $60/month price tag is a complete joke when you consider the poor quality of their service and support. Save yourself the trouble and find a different provider that actually cares about their customers.

As a customer who has had experience with Zap Hosting, I can say that my time with them did not end well. Recently, I attempted to cancel an auto renewal but was met with a surprising demand from their support team - I had to give them a full week's notice beforehand. This cancellation policy seems excessive and a tad inconsiderate of the customer's needs. However, that was not the only issue I faced.

On my Zap Hosting account, I have over $122 in credit that I was looking to use towards my upcoming renewal. But to my dismay, I was informed that the company does not allow customers to use their credit towards renewals. I found this policy to be quite unreasonable, especially since the credit was already paid for and sitting in my account balance.

Overall, it feels like Zap Hosting is not customer-friendly and does not prioritize its clients' needs. It is very frustrating when companies make it difficult for customers to make changes or cancel their accounts, especially when they have provided the company with money already. Additionally, the fact that they are hosted outside of the US makes them seem unprofessional and unreliable.

Therefore, I advise potential customers to avoid Zap Hosting if possible, as my experience with them was quite negative. There are many trustworthy and customer-oriented hosting companies out there, so it's wise to choose one of them instead.

Hey there! I wanted to share my experience with Zap Hosting, and unfortunately it's not a positive one. In my opinion, their website is completely fake and they are scammers. Here's some more information about why I feel that way:

First of all, when I signed up for a 1-month contract and then tried to cancel it before it expired, I was shocked to find out that I would be charged fees for another month. This was completely unexpected and left me feeling frustrated and taken advantage of. I definitely would have gone with a different hosting company if I had known this would happen.

Additionally, it's worth noting that even when I did have a contract for just one month, Zap Hosting automatically renewed it without sending me any sort of email notification or other reminder to cancel it before I incurred any additional charges. As someone who values transparency and honesty in business dealings, this was a huge red flag for me.

Finally, I also had issues with Zap Hosting's VPS going down for several hours at a time. When you're relying on a hosting company to keep your website or app up and running, you can't afford for there to be any downtime. Unfortunately, that's exactly what I experienced with Zap Hosting.

Given all of these issues, I would strongly recommend avoiding Zap Hosting and looking for a different hosting provider instead. While it's never fun to feel like you've been taken advantage of, I hope that sharing my experience can help others avoid making the same mistake I did.

I recently signed up for a package with Zap Hosting, and overall, I have been quite pleased with their service. Let me start by saying that the hardware for the servers is top-notch. I've experienced minimal lag and downtime, which is a major plus when it comes to online gaming.

Another aspect of Zap Hosting that I was pleased with was their support. The few times that I needed to contact their customer service team, they were prompt and helpful in their responses. It's always reassuring to know that there are knowledgeable people available to help you out if you run into any issues.

That being said, there is one major complaint that I have regarding Zap Hosting. The lack of system memory that comes with their default packages is disappointing. I've found that some of the games I wanted to play on my server require a minimum of 4GB of RAM, but the packages only come with 2GB. This means that in order to achieve my initial goal, I had to upgrade my package and pay an additional 2-8 dollars per month. Alternatively, I could have changed my contract, but that seemed like too much hassle for what I wanted.

Despite this one issue, I would still recommend Zap Hosting for anyone looking for a reliable and high-quality server hosting service. Just be sure to double-check the system requirements for the games you want to play before committing to a package!

When it comes to online businesses and services, we all want to ensure that we're getting top-quality experiences without any hassles or headaches. Unfortunately, that's not always what we get. All too often, we come across companies that claim to offer the world but ultimately end up letting us down. One such company is Zap Hosting.

If you're considering this hosting provider, we strongly recommend that you steer clear. While they may seem pleasant enough in their responses to negative reviews, their actions speak louder than words. Even when they can clearly see that their own systems have gone awry, they won't take responsibility or offer swift solutions. So, when you make a payment to them, don't expect a seamless experience.

In our experience, we had to endure countless hours of waiting, being shuffled between various representatives, and being given excuse after excuse for delays. All the while, we were left with a faulty system and no idea when it would be back up and running. In short, Zap Hosting is nothing but a fraudulent enterprise posing as a business. They will take your money in a heartbeat but won't deliver on their promises, leaving you with nothing but headaches and disappointment.

To summarize, if you're after speedy, reliable, and trustworthy hosting, Zap Hosting is most certainly not the provider for you. Instead, we urge you to find another company that's dedicated to delivering on their promises, putting your needs first, and offering quality service from start to finish. You won't regret it!

Zap Hosting (zap-hosting.com) is hosting service that has it going for them when it comes to their servers. They certainly do have excellent hosting servers that offer great speed and uptime. Unfortunately, when it comes to customer service, it's another story.

My personal experience with Zap Hosting has been less than satisfactory, to say the least. I have been trying to disable my account for over a month and no matter how many times I've requested it, they simply WILL NOT cancel it. Not only that, but there's no option on the control panel to cancel my service even though it has already been suspended. They just keep trying to withdraw the money from the card on file - which is not even active anymore!

I've contacted their customer support multiple times to fix this issue, yet it seems that they have no desire to help - instead, they keep trying to take my money. It's quite frustrating because it feels like they are purposely avoiding resolving the issue.

With that said, I would not recommend doing business with Zap Hosting - their behavior feels unethical and unprofessional. It's not worth the headache to go through this kind of experience just for hosting services. Look elsewhere for more reliable and trustworthy companies that truly value their customers.

I recently had an experience with Zap Hosting, an online platform which offers game server hosting services. Unfortunately, my experience with this company was less than satisfactory and I feel compelled to share my story in order to prevent others from falling victim to the same issues that I faced.

I decided to purchase a game server from Zap Hosting using PayPal, but quickly realized that I had accidentally selected the wrong platform. I immediately contacted their customer service team to request a cancellation and was provided with a link to do so. However, despite following the correct procedures for cancellation, I never received my refund. When I reached out to request the refund, I was informed that I would not be receiving it because I had already cancelled the purchase.

It only got worse from there - I was then sent an invoice from Zap Hosting asking for me to pay additional charges for having cancelled the initial purchase. I was astonished and frustrated with this treatment, and when I further expressed my disdain and intention to dispute these additional fees, the company threatened me with debt collection. As you can imagine, this only added to my frustration and anger.

At this point I feel that I cannot recommend Zap Hosting to anyone. In fact, I am currently seeking a refund through PayPal and am even considering legal action against them for the poor customer service and unethical practices I experienced. It is disappointing and disheartening to be treated in such a way over a mere ?18, and I would advise anyone considering using this company to look elsewhere for a reputable, reliable source for game server hosting.

In conclusion, I cannot stress enough the importance of taking your business elsewhere when it comes to Zap Hosting. My experience was one rife with poor communication, terrible customer service, and conflicting information, and I would hate for anyone else to have to endure what I went through. Stay far away from this company - there are plenty of other great options out there for game server hosting services.

I recently had an experience with Zap Hosting that left me extremely disappointed and dissatisfied. After signing up for a VPS server, I quickly realized that the server was not working properly. Despite numerous attempts to contact their customer support team, I was consistently met with unhelpful and dismissive responses. It became clear to me that they were only interested in taking my money and providing absolutely no value or service in return.

What's even worse is that Zap Hosting seemed to be actively avoiding any accountability or responsibility for their complete lack of service. They would create tickets to appear as though they were attempting to fix the issue, but would cancel them and refuse to issue a refund once they realized that my allotted time had run out. It was abundantly clear that their only goal was to keep my money, regardless of the fact that I received no value whatsoever from their service.

In addition to the terrible customer support and the faulty server, I was also extremely put off by the unprofessional language and attitude of the support team members. They were rude, dismissive, and frankly, made me feel like I was totally wasting my time and money by doing business with them. The whole experience felt like a complete scam, and I can't stress enough how strongly I advise anyone to steer clear of Zap Hosting.

There are countless other hosting companies out there that offer much better service and customer support than Zap Hosting ever could. Don't make the same mistake I did and give them your business. They are not worth your time, energy, or hard-earned money.

My experience with Zap Hosting has been extremely disappointing. I regret to say that after encountering numerous issues with their services, I can confirm that they are not the trustworthy company that they advertise themselves as.

First and foremost, I have unfortunately found them to be scammers. It appears that they will use any excuse not to refund any service that has already been set up. I am extremely disappointed to find this out, as I was hoping that they would treat their customers with more respect and honesty.

Additionally, I have found their support to be lacking in every sense of the word. After waiting a full day for a reply to my ticket, I was astounded to finally receive only an automated response. It is very disappointing that a company like Zap Hosting does not have a proper customer service system in place, especially considering we are in 2021!

To add fuel to the fire, my experience with their "The Forest" servers was anything but satisfactory. I had to deal with a temporary 24-hour downtime that was entirely caused by their technical team's failure to prepare their "sysadmins" properly. The fact that they allowed someone with such palpable incompetence to handle their clients is an insult of the highest order.

Overall, I strongly believe that anyone considering Zap Hosting should seek a better alternative. Their poor customer support, dishonest refund policy, and lack of technical expertise make them wholly unsuitable as a web hosting provider.

As someone who's been using Zap Hosting for the past 2 years, I must say that overall, I'm pretty satisfied with the service that they provide. It's easily one of the best hosting services I've ever used, and I haven't had any major issues on my end while using it. That being said, I have recently experienced some issues with their customer service through their live chat feature.

To be fair, I should note that I was able to speak with a higher staff member about my concerns with their customer service. After explaining the issue and conveying my disappointment, I was surprised to receive an apology and some credits towards my account as compensation. This gesture is greatly appreciated, as it shows that the company values its customers and is willing to make things right when they go awry.

In terms of performance, I've found that the hosting offered by Zap Hosting is solid and reliable. On top of that, their interface is intuitive and easy to use. As someone who isn't particularly tech-savvy, I've appreciated this aspect of their service.

At the end of the day, my experience with Zap Hosting has been a positive one. Of course, customer service can be a bit of a mixed bag depending on who you're speaking to, but I've found that the company is generally willing to make things right when issues arise.

Disclosure: I was told that I would receive $5 in credits for writing this review, but I stand by the accuracy of my assessment of Zap Hosting.