Tiktok review: Fund withdrawal - manual review requested

I registered with the 1xbet company in Somalia on 22/10/2025. I started playing casino and 1xgames with my mobile ID and deposited a lot of money, about 20,000, and I have proof of the previous days. It started that sometimes I couldn't withdraw the money, but when I continued to play and lose money, I thought I would withdraw a little, it would be resolved, but the problem increased and finally my account was made Authorized by the security team, and get sms to contact the security team. I contacted them and they said send me your documents and proof of receipts of the money you deposited or withdrew. I sent all the documents they requested from me, when they received my evidence and the documents I had sent and saw that everything was correct, they kept quiet and did not respond to me and I do not know why. I created my ID on 22/10/2025 and deposited 20k dollars to 1xbet and now my account is blocked for 5,788 dollars, so I am asking anyone who can help me with my issue to help me.
request for account access.
I sent all my requested documents and verifications – but no response from security department.
My is restricted to the id and i deposit more than 20,000doller last month i'm requesting 1xbet support to solve my issue

Thanks

Claimed loss: I deposit more than 20,000doller and at last when i wanted to withdraw 5,700 doller my id is blocked, so the 1xbet company does not seen my 20k deposit but the restricted my 5thousand withdrawel