The Restaurant Store Restaurateurs Reviews 2026

Latest Reviews and Complaints

S. Hansen

Jun 16, 2023 8:58 am UTC

Verified customer

Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options

Wanted to get a small part for my restaurant, but it wasn't available in the store. So, I went to their website, therestaurantstore.com, to order it. But, I was disappointed to find out that I had to pay $18 for shipping, which was more than three times the cost of the part itself. When I asked if there were any other shipping options available, the customer service representative told me that "that's what we use." I was frustrated by this lack of options and the high shipping cost. To make matters worse, it took five whole days for the part to arrive. I was not happy with this experience and will not be buying anything from them again.

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How responsive is The Restaurant Store's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do culinary professionals rate The Restaurant Store?

The Restaurant Store’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of culinary professionals are dissatisfied with their supplies and equipment.

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The Restaurant Store has received 1 complaints on ComplaintsBoard. The first reported case, Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options, was published on Jun 16, 2023, and the most recent complaint, Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options, was posted on Jun 16, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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The Restaurant Store Contacts

The Restaurant Store phone numbers

+1 (717) 392-7261

Click up if you have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number Click down if you have unsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have UNsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number

The Restaurant Store emails

help@therestaurantstore.com

99%
Confidence score: 99%

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The Restaurant Store social media
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Apr 15, 2026