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Target

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1.9

Overall customer rating from reviews and complaints

Target earns a 1.9-star rating from 11 reviews and 794 complaints, showing that the majority of shoppers are dissatisfied with purchases.

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Target Complaints Page 7 of 40

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C
11:02 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target Mobile

I had an horrible experience with target Mobile in the Rochester Hills Michigan store. Target advertised a promotion for a gift card if you buy and open a line. We had 4 phones we wanted to transfer from Verizon to AT&T and knew it would be a great offer to take advantage of since it is Christmas. On Tuesday Dec 1st I called and spoke with Hayli at the t Mobil explained to her what I wanted to do and she said she could. I was in the store for 4 hours she was only able to port over 2 lines. She tried to call her district Mgr Mike he was u helpful. The ROC was not able to allow me to port over the 3rd and 4th lines. I was told because we needed a PIN and that had to be done in the store. Mike told me to have my husband go to AT&T and put me on as an authorized user and create a pin and to come back. We did so I went back to Target on Friday we tried to add the 3rd and 4th line and the ROC denied us again. After Hayli tried to talk with Mike and of course he was unhelpful. I decided that my husband just needs to come back. Hayli was granted permission from Mike to alter her schedule and come in on Saturday morning 9 am since my husband works the night shift. When we got to the store Hayli tried again and the ROC spoke with my husband for a identity verification and denied him again. Mike was unhelpful I asked for the store director. Her name was Hannah. She spoke with Mike and the end result was that target Mobil basically did not want to give us 4 gift cards. Mikes answers to our questions were different every time. At this point I was very upset. We only choose to do this at target because we could have all 4 phones ported at once and receive 4 gift cards. Which we were going to us to buy Christmas for our kids. It is over a week later and there is still no resolution Target it Target Mobil want to address the issue. Hayli was not trained properly and Mike had no idea what he is doing.

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C
2:03 am UTC

Target Employee

You have an employee that's threatening children and I have children.I will never come to that store because of what she has said on social media please see the attached photo. I want her gone and fired from that store before I ever returned to it. And I would like a reply back

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A
10:54 am UTC

Target Shipt delivery service

Worst delivery service ever! Customer service is a joke. I placed a target order that was supposed to be delivered between 2-3 pm. I tracked my order online, which said that it was 'on its way'... It said this for hours. I thought maybe they were just busy, so I waited until 6 pm to call and check on my order. Shipt told me that my order was canceled due to a 'processing' error (no further detail was provided). There was absolutely no communication about my order being canceled! They told me to call target and tell them what happened to get a refund. I called target — who then told me to call shipt — which I did (again). Shipt told me that they would refund my order. I ended up getting a refund for only part of my order that they canceled! I am on my 7th phone call to try to find out why I am still being charged for part of my order. Now, after just a few minutes on 'hold' the phone just disconnects. I have called multiple numbers for both target and shipt. Keep in mind that target is the parent company of shipt... Done with both of them!

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B
6:25 pm UTC

Target Target semi truck

Target semi abruptly changed lane in front of me, cut me off, made me slam on breaks. CA Hey 215 North near exit 27 @ 12:10 pm, Sunday 10/11/2020. Truck # 826327 or 806327.

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H
3:30 pm UTC

Target Non specific

Now that I turned my television off and decided to tune into Targets website. Does the company really consider their customers feedback? Is it valued for quality control. It's awful to travel to a store that is hated by citizens. Could we see satisfactory. For business owners and students we consider the very same places that we purchase to learn the best ideas. It's offensive to see where dollars are spent to be trashed in public. Whatever action has to be asserted than it should be a commitment to clean up those comments. 👨🏾‍💻

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A
8:09 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target Covid-19 safety procedures for employees

We all share handheld devices and radios. These things are never ever ever cleaned unless we do it ourselves. And good luck finding cleaning wipes. All we have available is liquid alcohol for our hands.
Lockers never get it either. I'd do my own, if there were disinfectant... But there is none left on the planet.
The new plexiglass dividers in the break room is nice but gross since they usually have matter spatter all over them.
Each store has dedicated night cleaners. But, the two cleaners can not be expected to do all they had to do before and then all covid procedures as well because there aren't enough hours in a shift to do it all.
Back to the most important. The devices. 3 shifts of people touching and barking into them daily. The way I see it, the only way to make it better is to let us have our own devices or for the company to invest in uv light or a peroxide vapor machine.
But hey, we all know they don't give a sh! T about their employees unless they need a truck empty, a line busted or the fulfillment/opu number brought down.
Pray for us all this coming winter.

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E
5:27 pm UTC
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Friday july 24th 2020, at approximately 2:00-2:30pm, I was on the checkout line where customers you have more than 20 items, I was harassed by a customer from behind me, she was cursing at me saying "hurry up!!!" when doing that, she push her cart and it hit the back of me, while the cashier was scanning my items, the customer from behind me put her item...

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J
5:13 pm UTC
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Racist on customer service... I was attacked... felt like it could he better at what there doin with with their employees and have them fired and and see discipline in that store I was in I called for a tent and and I was attacked in my own home over the phone and do not take kindly to this 9670 Prominent Point, Colorado Springs, CO 80924 Is the location and I believe its [censored]... they make minimum wage.. I see why now...

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C
6:59 pm UTC

Target unethical behaviour

after watching your new commercial about honey pot I am concerened with the racial comment when she says helping the next black woman its very racial as if blacks are the only thing that matters and its the only people you help very discrimanating twards other races it should state either other women or even helping others to get their company off the ground
tank you miss hedges
not a big target fan anyway after working 7 years for them and being mis treated

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D
2:28 pm UTC
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I purchased 4 Fieldcrest 100% Cotton Bath Towels # RH 17730 VH 1164288, this past Christmas week of 2019, from the Target store listed above. The Towels give out too much LINT even though I have washed them over 10 times. We have stopped using it because it leaves lint all over our body. Please correct this problem. A couple of weeks ago, I wrote to the...

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T
10:44 pm UTC

Target redcard credit

Last Thursday night I was locked out of my red card I tried doing a reset of security questions still won't let me unlocked the account
They gave me a number to call they wanted me to fax my information to them how can I fax if I don't have a fax machine
The customer service for the number was not that helpful
They don't do emails you have to call them

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P
5:46 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target awful, horrible customer service lies about availability

my Horrible experience with Target online can not be even remotely explained in detail with only only 350 characters provided to describe I will contact consumer affairs the BBB and any other agency that deals with the lack of professionalism and awful unacceptable customer service that was provided Never have I had such an awful unpleasant experience!

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M
4:18 pm UTC
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It would have been nice if your company had notified the general public about discontinuing the 8 pk Floral Printed Paper Towels and then I wouldn't have had to write to you. I went into my Target Store on Overton Ridge, not the Mansfiled store and I found that they only carry the 4 pk Floral Printed Towels. The cost of the 4 pk is only $2.49 less than the...

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A
2:33 pm UTC

Target unable to purchase phone card online, and more

I was unable to purchase a prepaid phone card with my gift card. This was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card.

I am very disappointed in Target and will never shop there again. At the University Heights OH location, indoor parking spaces are reminiscent of some Halloween scenes. Dark and poor visibility when trying to pull out of your parking space. An accident waiting to happen. Not that Target cares one bit.

At Skokie IL location most items are available online only, and the cashiers will send you to the wrong aisles upon request. A nightmare. These cashiers need a REAL training that Target obviously does not provide.

Besides, Target does not carry wide width shoes, despite their rubber stamp replies on social media. Time to move on to the better places. Spare yourself some aggravation and shop elsewhere. I do not recommend Target shopping.

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A
5:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target the target “market team lead”

I currently work at a target store in California. I work as a Team Member in the market department and I am a seasonal employee there, although I love the pay I have to say that I hate the way that the market team read is treating me there. I have only been working there for about 15 days so by now it's noticeable that I got the hang of it (which I did) I memorized the isles and where the products go so that I can spend less time just standing there trying to figure out where everything goes while I stalk the shelves with merchandise. But ever since I started, the team lead would always give me the complaint that I'm "to slow" which I admit the first 3 or 4 days I was until o got the hang of everything and I understand that everything we do is timed when it comes to pushing and pulling but I am working at the same speed as everyone else if not maybe a little faster and I even do both my work and anyone else's work who calls out for the day all at the same time. But the team lead still complains only about me. She always gives me WAY MORE work to do compared to the other team members so I feel like I am not being appreciated even though I am proving myself to be worthy of the job. I feel like the team lead is taking advantage of me and picking on me. I would go and complain about it to a higher up but she is best friends with them so it's pointless to do so. Anyone reading this have any ideas on what to do and who to talk to? Please reply with advice. Thanks in advance.

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N
11:27 pm UTC

Target up and up 3% hydrogen peroxide contact lens cleaning system

I buy 99% of all my household items at target and have trusted the up&up brand for years. Just recently the Company changed the case for the lens care system and it is super poor quality. The area where you put the contacts does not snap in any more and I have dropped numerous lenses because the case is not secure. I have been using this product for 3+ years and just recently the case enclosed has changed to a very poor quality. I am very concerned about losing contacts during the cleaning process because of the poor quality of the case.

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S
6:29 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I was there for the interview in HR expert position. Then I went to office and a guy started to interview like starting tell me about yourself. I told him my purposes in HR field. Then he was surprised and he asked me that are you interested in HR position. I said yes, and I told him you should have seen my application title. Then he asked for a second to...

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D
7:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target online order cancelled without explanation

I am extremely unhappy and angry over my shopping experience on the Target web site. On September 21, 2019 I ordered a "Bestway Hawaii Airjet Inflatable Spa model 54155E" (order # [protected]) for $429.99 for shipment to my sister in Maui. Everything appeared to work fine, the order went through, and my credit card was charged for the purchase.

The next day I went to your web site to check on the shipment status, and saw that my order had been canceled due to a "technical issue". I had not been notified of this cancellation by email or text or any other means, and I was quite surprised, since I knew my credit card was good, so I telephoned Target. The first person I spoke to couldn't find any reason for the cancellation, even after twice putting me on hold for several minutes to investigate. So she said she'd connect me to someone else who could help. After then sitting on hold for 20 minutes I finally hung up and called back. The new person I spoke to was also unable to explain the cancellation, and transferred me to someone else who finally told me that the Target partner (VME) does not ship to Hawaii.

I see that you've since changed your web site to indicate that the spa can't be shipped to Hawaii zip codes. But when I first ordered the spa there was absolutely no restriction listed. It doesn't make any sense to me, since you have a store in Maui and at the very least ought to be able to ship items to your own store if not to a residential address.

But I am upset not only over your failure to list that important restriction but also over the runaround that I received when I tried to learn the reason for the cancellation. I have never experienced comparable problems when ordering on line from Amazon or Walmart or Home Depot. I intend to warn people on social media and other Internet sites that Target is not to be trusted when they are looking to shop on line. They should not believe what they read on your web site, nor should they expect Target's customer service to correct any problems.

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E
8:54 am UTC
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Ka Von D Allen; had purchased the phone around 12 in afternoon I said Ka Von D Allen, set down in the concession stand restaurant inside the store open His package phone of a AT&T unlimited data cell phone Ka Von D Allen Paid wait four $10:made it $40s and $5 in $1 after purchasing the phone she gave Ka Von D Allen his change in a receipt when Ka Von D...

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T
7:54 pm UTC

Target super target

I was there this afternoon to pick up my groceries but when I got them through the self checkout Doing by yourself! It rejected my credit card when I had money on it! I understand when they told me there system was down on all register but still bunch of crap! That is uncalled Target! People are standing and waiting to be checked out! I can see why you don't have but 4 or 5 checkers and the manager there too! All the other stores even I am saying this has there system running! That really pissed me off! I was there before to get my groceries and it went through! I hope my complaint will go through for this damn issue! Wish you luck!

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Target is ranked 1 among 63 companies in the Department Stores category