Target

I was at the Target store located in 8251 Mira Mesa Blvd, San Diego on 11/13/09 at 6:05pm. After picking up a couple of toys, I saw a rack of cloth with additional 30% taken at a register sign. I picked up about 5 kids tops and headed to the register. When the cashier rung the items the 30% additional discount was not applied to reduce the merchandise cost. So I politely informed the cashier about the additional 30% taken at the register sign, she then called someone and send the person to go check, I walked the person to the rack and showed the sign to her, she apologized and confirmed to the cashier about the sign being there. The cashier just acknowledged the fact and refused to give me the discount. Then I asked to speak with the store manager thinking that I would speak with someone who has a customer service experience and management experience, but the manager was so rude beyond my belief. She not only treated me like a complete criminal with embarrassment she also told me to drop everything and leave the store or else she would call the security. Since I did nothing wrong I told her to go ahead and call the security, the security came I told him what the issue at hand was and asked him if he can follow me to the rack to see the sign and judge, he did see the sign and recommended that I fill out the Gust comment Card. To save me from further mistreatment I asked him to escort me until I check out of the store, which he kindly did.

The manager has below elementary level experience with customers. Dora should not even come close to any customer. Most of my family members and I spend a lot of money at Target, but due to the mistreatment and humiliation caused to me by this store manager (Dora), unless some action is taken to this woman I or my family will never set foot at the Target store.

I was the last person out of the store, to start with, nobody offered to help with my overflowing cart from my purchases. When I got to my car I ended up locking my keys inside while the vehicle was running. I was outside trying to figure out what to do and an employee came out to retrieve my cart which was still full, I asked him if he could somehow assist me in getting into my car, he got on his radio and asked someone in the store if they could help and from what i heard was told that it wasnt their concern. He asked if I had a cell phone, which i did, but being as it was approximately 11:30pm there was no answer at any contacts i had tried. He then left me in the empty parking lot. About 10 mins later he returned and I asked if he could maybe help me break one of the windows or something so i could get out of the cold and get home, it was about 12 degrees outside. He seemed to be unsure about that when my phone finally rang, when it rang he walked away leaving me in the cold and dark parking lot again. I was out in the parking lot in the freezing cold, by myself with no lights or person for at least another half hour and there was no offer to help at all, im an older woman and was terrified of what could have happened to me, or anyone who could have been left in my predicament, and all of it was of no concern to them. I feel they could have at least offered to let me stand inside one of their sets of doors until i could get help since they refused to help me. I am extremely dissapointed in this store having spent over $300 while i was in their store (reciept # [protected]-9995-5, in case the store is unsure...) I would like for the store to at least update their employees and/or policies to prevent something like this or worse from happening to another customer as i will no longer be shopping or buying from them in any aspect.

Target employees still have an attitude; they are still trying to cover up the fact that they assaulted a former worker and are screening calls to avoid the lawyers. They refuse to comment and hang up. They have deep issues, one of the customer service females a tall red headed female purposely tried to hit the former Target employee if front of everyone there; the Target red head left from back of KFC and came over to the far end where the former employee was with other people and tried to take the former employee down. The target red head ran back to work at Target when she got her lunch. Everyone knows who the Target red head is. Things you see when you go out in public.
Target is one of those employers who still mistreat military soldiers who are actively serving they tried to fire another one who had training and claimed he failed to fill out paper work for leave, hello it was submitted online from Targets computer and approved and sent to everyone. I think they can't read or think. That's sad.

I know this because their team members still brag about it and tell anyone who is listening and they still taunt the former employees, seriously. So there is proof that Target is guilty and that the former military employees did nothing wrong.

This happened a few months back. I tried to return a pair of girl's pants. Pilar from customer service questioned me if I altered the pants which I just bought the day before. I said no. It's a freaking $10 pant on a $300+ receipt. I'm returning it because I changed my mind. When I told her no I did not alter it in any way, she responded, "Well, it looks like it had been altered." When I talked to the manager about this Pilar, she said that it is their policy to inspect every return. Is it my fault that their supplier gives them a half-assed product? Whatever happened to customer is constantly right? Guess doesn't apply anymore.

[protected] Enter store 6:45 pm, shop about an hour with toddler grandson. He is getting irritable so I go to check out @. 7:45 pm. Cashier -Laquita, register #6, checks me out but cannot produce the receipt for the good purchased..($228.84) I used my Kmart rewards card as well as my debit card for this purchase. I have no idea why the cashier did not stop when she seen that the receipt was not printing out. At this time the receipt could not be done at the register. -(15-20 min wait) but the cashier waited on the person behind me with no trouble at all. A CSA was called, I didn't get her name but there was more time adding up (20 min.), she tried to get a receipt for me both at customer care and the office.THEN the manager: Edna, came and there was another (15-20 min.) I repeatedly gave them my Target rewards card...I would say 5-6 different times. Needless to say it was WELL over an hour from check out to leaving the store STILL without my receipt OR ANY OF THE ITEMS THAT I HAD PURCHASED! I left the store and was in my vehicle after 9:00 pm. One hour+++ at checking out!
Now that I am on the computer the transaction DID go through, I HAVE paid for all the items and have nothing to show for the trip to Target! EXCEPT $228.84 FROM MY BANK ACCOUNT, A VERY IRRITATED SCREAMING TODDLER WHO NEEDED TO BE FED, CHANGED AND SHOULD HAVE BEEN IN BED AT THIS TIME. NOT TO MENTION... MY GAS AND MY TIME AND INCONVENIENCE FOR SHOPPING AT KMART! Oh did I mention I have to make time to GO BACK TO KMART AND PICK UP MY ITEMS THAT ARE PAID FOR?

I have a a huge complaint against Target Visa. I have had my Target Visa for several years now, and have made my payments on time. According to everything that I have read (http://www.bankrate.com/finance/credit-cards/want-a-lower-credit-card-rate-just-ask.aspx), credit card customers have the right to call in to their credit card companies and request a check for a lower interest rate. But every time I have called into Target Visa to request a check into eligibility for a lower interest rate, I am told by Target Visa Customer Service that it is Target Visa's policy to only to do periodic checks and they will NOT check upon customer request. This is just wrong! Target Visa should be doing periodic check, but customers should also be able to call in and request a check into a lower interest rate. I am sorry, but Target Visa policy really sucks and needs to change. I trying to pay off and close my Target Visa account. Target Visa will be losing a loyal customer.

On June 1, 2011 My fiance and I went into the Target shopping for a bra for our wedding in July. She had tried on 15-20 Bras before she found 2 of them that she liked but wasn't sure which one would fit better with her dress. One of them was 12.99 and the other was 16.99. We got home and she immediately tried them on and the one that she liked was the 12.99 bra. She placed the other in the Target bag along with the reciept so next time we are in Albuquerque we would return it.

On June 16, 2011 we went to Target to return the bra. The clerk stated they didn't carry this bra and never have. My Fiance informed that we got it here and a manager was called immediately. They stated the tag was wrong and that bra didn't come from there. Then a gift card was given to her for 9.62. We didnt buy anything for 9.62, the prices were 16.99 and 12.99. As stated on the reciepts.

I then went in and tried to talk to these people and again was told this item didn't come from this store. I advised we got the bra here and if the tag was wrong, it wasn't my fault. They need to be responsible for items in there and to make sure the items are marked correctly. I advised the clerk and Manager I used to shop here all the time but with their unproffessionalism I will not be in any more. And just before I walked out the manager suggested looking at the cameras to see the problem. I took that as I was lying or stealing. I found that very insulting. I have been in law enforcement for 12 years and wouldn't waste my time or anyone elses unless I knew I was right. Thank you for your time in this matter, Jason Hunter

I purchased Leggs pantyhose and when I got home, I found they had snags in them. I returned them to the store and they would not help me because I had thrown away my receipt. The Customer Service Mgr. referred me to the 1-800 Guest Services number and they were no help either. I told the rep. there that I would no longer shop at Target if this matter was not resolved. All I want is an exchange of the product. Is $4.00 worth losing a customer for life? My family and I shop at Target all the time and usually your staff is interested in helping a client, but everyone I came in contact with in this instance wasn't the least bit interested in solving my problem. Is this how Target is in 2011!

My experience with Target was a nightmare! When I was looking for a specific hair coloring product, I could not find it. I tried to look for an employee to assist me, but had a hard time. Once I was able to locate an employee, she made an uncalled for comment, about how that specific Target branch did not carry the product because they targeted "ethnic" people. I was completely taken back by the comment. To me, it sounded racist and I did not feel welcomed.

That was just the beginning. As I was checking out, I had coupons for certain products. The cashier was utterly ignorant of the stores coupon policy and made rude expressions. The cashier kept rolling her eyes, making sigh noises, and putting her hand on her waist.

Instead of feeling satisfied with my purchase, I walked out feeling disappointed and frustrated. I could not believe the lack of customer service and lack of products available. I used to enjoy shopping at Target but after this occurred; I will not be shopping there anymore, until things change.

I do not know if this is the correct place to make a comment but hopefully it gets to the right person. I went to shop at your Scottsdale, Arizona location on 9000 E. Indian Bend. As I was walking into the store I noticed a woman who looked to be a manager, a woman by the name of Aly, speaking with the lot attendant. They were standing maybe 10 feet from the main entrance. The lot attendant is specials needs, a curly, red haired gentleman with glasses and I have seen him before. The manager was being so rude and condescending, I could not help but feel horrible and embarrased for the attendant. I could see the stress in his face because he knew she was unhappy. She was telling him he needed to make sure certain things were done properly. As I walked inside I walked to the clothing. About 5 minutes later, I walked back up because I was considering making a complaint, and she was STILL outside pointing her finger and talking loudly at him. I then walked over so I could see her name tag so I could write a complaint. I enjoy shopping at Target, but I couldn't help but be disgusted at how this woman treated a special needs individual. Especially right in front of the entrance where everyone and anyone could see. I have worked as a sales executive for many years and if a sales representative of mine acted this way, they would not be on my team. It was completely unprofessional and if this is how Target treats their employees, especially those with special needs, I will not shop there. I will also be writing to corporate and anyone who will listen.

So i left the Target store in union, nj so dissatisfied the other day. This is what happened.. So i was looking at the bathing suits. I found one that i liked. I bought a size medium in the top and bottom peice. When i got home to try it on, i realized that the bottom peice was too small, so i decided to go back and get a large, which i saw about 4 of them displayed when i originally bought the medium. By the time i went back into the store with my receipt and original purchase (a week later), all the larges were gone. So i took my receipt up to guest services and asked the associate could he tell me if this union store or another store had this swimsuit in a large. The guy scans my receipt, scans the bathing suit and then tells me, "ummm well i think we have like 4 of them here, but i dont know if they are size large." Hmmmm, ok then, so i asked him if he could look up the large size, he said no. So then i asked him could he look up if another store had it, he said no. So i said, "well what am i supposed to do, find someone on the floor to help me?" He goes, "yea." Alright fine. I go back to the sales floor and what a suprise NO ONE was there. The place was like a ghosttown. I circled the clothes department a good 4 times, looking for someone to help me. No one. By this time, i was upset, I put everything i had that i was going to purchase that day down, and walked out. Keep it up, and i wont be back. Ever.

I purchased 2 bikes from the Vallejo Target about a month ago, due to bad weather, I was only able to take them out twice. During the 2 outings with these bikes my husband and I noticed some interesting problems. The first obvious issue, my husband attempted to slow down, low and behold, whichever wonderfully talented employee assembling bikes that day his was made, completely forgot to properly instal his brakes. Luckily, he was able to stop without a problem and he, being Mr. Fixit, solved this problem for himself. Now for the kicker. Up until the 2nd bike ride, I had found nothing wrong with my bike with the way it rode or with an inspection. Boy did I learn that looks can be decieving. I hooked up a trailer for two of my children (purchased at walmart, thank goodness, or that may have fallen apart too) and started riding. Within about a 1/4 mile, I started hearing a funny metal on metal clanking. Shortly after, the pedal nearly came off. It was so loose I felt that I could literaly pull it off. As I was attempting to stop, the handlebar grip came completely off, causing me to lose my balance since it was unexpected. To make along story short, I am picking myself up off the ground, screaming and cursing the day Target opened and swearing that if anything would have happened to my kids, I would have sued them until hell froze over. I have complained to Target directly and got an e-mail response saying, "Oh, I am sorry to hear that. I am forwarding the message to the Vallejo store." Well I dont give a hoot who you send it to, I want the problem fixed. I have complained with BBB as well. We shall see if they do what is right. Moral of the story? I guess you cant even trust the "professionals".

I just want to take the time to say how rediculous some of the people are on here. I'm a GSTL at a Target in Washington. Everyday I go to work, I have to deal with customers who think they are better than us. That they deserve some sort of special treatment and that my life revolves around them. I got my first guest comment card saying I ruined someones day and was very rude yesterday. This woman had childrens toys hidden under a coat in the card and she was already almost done checking out. I said to her "oh, lets not forget the toys" and I put them into her cart. Another thing, I think the return policy is reasonable. 90 days as long as the receipt is legible is very leniant towards the customer. How hard is it to make sure nothing spills on the reciept. Once there is no way to read the reciept, there is nothing the cashier can do to help you. The only option is to do a no reciept return. The other thing that angered me the most is when people come after the store closes and demand to be let in. The store is open for like 16 hours a day, why can the guest find time to come in then? We've worked long days, we just want to go home. I stand up for my cashiers, if a guest complains about one of them, I always listen to their side and then make a little defense for my cashiers. I think that many of the people in this website are just trying to get themselves some attention, I think they are being unfair to Target and the Team members.