Superprof Reviews 2026 – ComplaintsBoard

Latest Reviews and Complaints

Alfredomg of MX

Dec 30, 2025 12:31 pm UTC

New complaint

Featured review

Superprof Student pass subscription

I am filing this complaint against Superprof due to their deceptive billing practices and use of "dark patterns." When attempting to contact a tutor, the platform signs you up for a recurring monthly subscription called "Student Pass" without clear or explicit disclosure. I discovered unauthorized charges on my account despite having zero activity on the...

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How responsive is Superprof's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Superprof has received 1 complaints on ComplaintsBoard. The first reported case, Student pass subscription, was published on Dec 30, 2025, and the most recent complaint, Student pass subscription, was posted on Dec 30, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Apr 15, 2026