Latest Reviews and Complaints
Be careful with Super.com — their prices are not real and they blame the hotel for their own mistake
Be careful with Super.com. Their prices are not real, and if their system makes a mistake, they will blame the hotel instead of taking responsibility. My reservation number was B_21471293. I booked a stay at The Royal Haciendas for 2 adults + 1 child (10) + 1 teenager (15). I entered the correct ages during the booking process, and Super.com offered a...
Hotel reservations
Was unable to get ahold of the company to change my reservation. No one would answer their phone and no one was on their chat line. Called the hotel direct and was informed it would cost me a lot more to change the reservation. I then asked them to cancel my reservation and was switched to an automated line asking for a reservation number I did not receive...
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SUPER.com complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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