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Southern Dental Profile

Southern Dental

www.southerndental.com

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1.0

Overall customer rating from reviews and complaints

Southern Dental earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of patients are dissatisfied with dental services.

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Latest Reviews and Complaints

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8:43 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Southern Dental Teeth whitening

While they are cleaning your teeth, they will pitch the for the Teeth Whitening trays ($99.00) or Office Whitening (299.00). What they omit in that pitch is that the smile teeth are the only teeth they whitening. The other teeth are still discolored which is awful. Rashida had me to look at my teeth when she finished but in between the teeth were still discolored. I told her I did not like the fact in between weren't whiten. She told the teeth whitener would burn my gums but whitening the teeth means the entire teeth not just the front of the teeth. I went to my nephew Dentist on Saturday which told me my teeth were poorly done. He said they should provide full disclosure of hat is included in th $299.00 so I could make an informed decision. Now I have to see another Dentist to complete the whitening.

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Update by karlecia
Jul 31, 2019 5:53 pm UTC

I have contacted Southern Dental and was told I needed to pay the balance. They offered whitening teeth wasn't the results and they did nothing to resolve the issue. They should not offer/advertised services that is not in their expertise or have a competent person to perform this procedure.

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D
Dr Wingfield
Atlanta, US
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Nov 15, 2016 4:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello

Thank you for taking the time to let us know your concerns. We cannot post specific responses to your complaint due to HIPPA laws.
I am happy to speak with you regarding your concerns. Please contact our Regional Manager, Alie Char at Alie@southerndental.com

We will do everything possible to assist you in a resolution.

Thank you

Southern Dental Reviews and Complaints

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Southern Dental complaints: history and resolution overview

Southern Dental has received 1 complaints on ComplaintsBoard. The first reported case, Teeth whitening, was published on Nov 13, 2016, and the most recent complaint, Teeth whitening, was posted on Nov 13, 2016.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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