Soak&Sleep Reviews 2026 – ComplaintsBoard

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Reviewer75902 of GB

Dec 24, 2015 3:26 am UTC

Soak&Sleep Released personal data to spammers

I ordered--and received--one item from Duvetandpillowwarehouse.co.uk using the e-mail address [protected]@[mydomain] (I have my own domain name and anything addressed to [protected]@mydomain comes to my PC for filtering to various destinations). I have no complaint about the fulfillment of the order, but recently I have been deluged with spam (penny stocks, p*nis enhancement, etc.) addressed to [protected]@[mydomain] which means that either their network has been hacked, or they sold or gave away my address to spammers. I wrote to them--using their web form--detailing this problem, but received no reply. For this reason I would advise anyone and everyone not to consider dealing with this company. Please note that the outfit has just removed its web site and created a new one: they are now trading as www.soakandsleep.com . (It's the same company--SOAK & SLEEP LIMITED, 2ND FLOOR ST JAMES HOUSE, BEDFORD ROAD, GU1 4SJ, GUILDFORD. Tel [protected])

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How responsive is Soak&Sleep's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do home comfort enthusiasts rate Soak&Sleep?

Soak&Sleep’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of home comfort enthusiasts are dissatisfied with their bedding and bath products.

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address e-mail address gave away hacked item network ordered received sold spam

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Soak&Sleep specializes in providing a range of bedding and bathroom products. Their offerings include duvets, pillows, bed linens, mattresses, and towels. The company aims to cater to various sleep preferences with a focus on comfort essentials for the bedroom and bathroom.

Soak&Sleep has received 1 complaints on ComplaintsBoard. The first reported case, Released personal data to spammers, was published on Dec 24, 2015, and the most recent complaint, Released personal data to spammers, was posted on Dec 24, 2015.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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