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Shop Versona Profile

Shop Versona

www.shopversona.com

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1.0

Overall customer rating from reviews and complaints

Shop Versona earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of fashion enthusiasts are dissatisfied with their apparel and accessories.

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4:59 pm UTC
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Shop Versona Customer Service

My friend Debbie and I went into the Versona store for women on Sunday, January 20,2019 at 12:32 pm. No one greeted us as we enter the store, however there were three women standing in a circle talking. As we shop I found a pair of earrings that I wanted to buy. I looked around for a sales clerk and notice the three lading still talking. We had been in the store for about 29 to 25 minutes and still no one ask if we needed help. I looked at the check out counter and no one was there... so I stood close to the women not wanting to interrupt their conversation. So, I finally ask if someone could help me and this one women said, oh yea. She never ask if I found everything ok or greeted me. I told her that if I did not want the earring I would not shop in her store because that was the worst no customer service I have ever experienced. I do believe they were purposely ignoring me because I am a black female. I reported this to Kelly Thompson at another Versona store. I ask her to view the store security tapes because this was unacceptable. A horrible experience.

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Shop Versona complaints: history and resolution overview

Shop Versona has received 1 complaints on ComplaintsBoard. The first reported case, Customer Service, was published on Mar 13, 2024, and the most recent complaint, Customer Service, was posted on Mar 13, 2024.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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  1. Shop Versona Contacts

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  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 08, 2026
Shop Versona Category
Shop Versona is ranked 77 among 192 companies in the Fashion and Style category