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Sauder Woodworking Company Profile

Sauder Woodworking Company

www.sauder.com

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5.0

Overall customer rating from reviews and complaints

Sauder Woodworking Company earns a 5.0-star rating from 0 reviews and 2 complaints, showing that the majority of furniture buyers are exceptionally satisfied with their purchases.

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Latest Reviews and Complaints

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Sauder Woodworking Company Bought a file cabinet

Bought a file cabinet. Not disclosed this was made in CHINA> Missing screws for incorrect instructions. Two weeks for screw delivery from CHINA> File cabinet drawers will NOT hold a regular size file folder with a tab. Not enough room. Refuses return. Offers 20% of exclusive coupon that is actually posted on their web site.

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2 Sauder Woodworking Company Complaints

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Sauder Woodworking Company Will not issue refund!

Will not issue refund! Told me box had to be unopened. No where on the box does it say unopened! Says to include all paperwork in its original box. Problem date 5/26 purchased 5/17 and delivered 5/19 model #*** order #*** paid$$95.99 by Visa card. Congratulations n the outside of box it states all paperwork should be included with the original box for a refund. No where does it state unopened.

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Is Sauder Woodworking Company Legit?

Sauder Woodworking Company earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Sauder Woodworking Company stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sauder Woodworking Company's reputation as a trustworthy leader in their field. Customers can rely on Sauder Woodworking Company's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Sauder Woodworking Company. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sauder Woodworking Company resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of Sauder Woodworking Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sauder.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sauder.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Sauder Woodworking Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Sauder.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Sauder.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Sauder Woodworking Company.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Sauder Woodworking Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Sauder Woodworking Company complaints: history and resolution overview

Sauder Woodworking Company has received 2 complaints on ComplaintsBoard. The first reported case, Will not issue refund!, was published on May 18, 2023, and the most recent complaint, Bought a file cabinet, was posted on May 20, 2023.

Out of all reported cases, 2 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Bought a file cabinet, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Sauder Woodworking Company Category
Sauder Woodworking Company is ranked 78 among 292 companies in the Furniture Stores category