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maintenance plan was included in my car purchase & it needs to be cancelled & refunded &per the contract it can be cancelled anytime
maintenance plan was included in my car purchase & it needs to be cancelled & refunded &per the contract it can be cancelled anytime. When I made my car purchase of a 2013 Ford Fusion. I also included a maintenance plan w/ AA of Atlanta that per contract was $3,000 on 08/09. the car has since been totaled out when I was involved in an accident. I have been contacting this company for the past couple weeks to speak directly to Donna Paige in finance & there has been no response from her or anyone else at the company in the last couple weeks regarding the cancellation & refund of the maintenance plan. Per the contract I'm too contact Nissan directly where I purchased the vehicle regarding the maintenance plan. I have left several voicemails and still no response. I made a down payment via credit card of $2,400. D.J. Llanelli was the salesperson. I have a gap claim pending still b/c according to them(Gap Insurance) they need to know if the maintenance plan has been cancelled b/c the car was totaled out Aug 20, 2020 and a refund is due. This gap claim has been going on some last year and here it is a new year 2021 & Nissan isn't responding regarding the cancellation of the maintenance plan which power the contact can be cancelled anytime & definitely should be cancelled since the car has been totaled out. I contacted American Credit Acceptance, the finance company I'd the vehicle to see if they've received any funds from Nissan from the maintenance plan and they haven't.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Nissan of Newnan legit?
Nissan of Newnan earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nissan of Newnan. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Nissan of Newnan resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Nissanofnewnan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nissanofnewnan.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Nissan of Newnan.
However ComplaintsBoard has detected that:
- Nissan of Newnan protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Nissan of Newnan has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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About Nissan of Newnan
The dealership offers an extensive range of new and pre-owned Nissan models, including sedans, crossovers, SUVs, and trucks. All of these vehicles come with the latest features and technology to ensure that customers get the best possible driving experience. Nissan of Newnan is also known for its exceptional financing options, which are designed to help customers get behind the wheel of their dream car, regardless of their credit score.
In addition to its excellent selection of cars, Nissan of Newnan also provides top-notch car maintenance and repair services. Their team of certified technicians works with the latest equipment and technology to ensure that each car is serviced and maintained to the highest standards. The dealership also offers genuine Nissan parts and accessories that are specifically designed for each vehicle model.
Moreover, Nissan of Newnan has a friendly and dedicated team of sales professionals who work tirelessly to provide an enjoyable and hassle-free car-buying experience for each customer. They are committed to understanding the specific needs of every customer and finding the perfect car to meet those needs.
Overall, Nissan of Newnan is an excellent dealership that offers a wide range of quality vehicles and top-notch services to customers in the Newnan and Atlanta area. Their dedication to customer satisfaction is unmatched, making it the one-stop-shop for all a customer's automotive needs.
Overview of Nissan of Newnan complaint handling
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Nissan of Newnan contacts
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Nissan of Newnan phone numbers+1 (770) 254-3800+1 (770) 254-3800Click up if you have successfully reached Nissan of Newnan by calling +1 (770) 254-3800 phone number 0 0 users reported that they have successfully reached Nissan of Newnan by calling +1 (770) 254-3800 phone number Click down if you have unsuccessfully reached Nissan of Newnan by calling +1 (770) 254-3800 phone number 0 0 users reported that they have UNsuccessfully reached Nissan of Newnan by calling +1 (770) 254-3800 phone number
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Nissan of Newnan emailskturner@nissanofnewnan.com95%Confidence score: 95%ndavis@nissanofnewnan.com17%Confidence score: 17%Sales
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Nissan of Newnan address783 Highway 34 E, Newnan, Georgia, 30265-1035, United States
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Nissan of Newnan social media
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