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Mad City
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Mad City

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10:33 am UTC
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Mad City Cancellation and hang up calls

I had scheduled an appointment for an estimate. I was on my way to meet with the sales person... got a call they cancelled my appointment. Rescheduled again and once again they cancelled as I was in route to meet with them.

Then ... a week later I get a call from them to schedule and the sales person hung up on me as I attempted to explain what had happened previously.

Recommendation: Don't bother!!!!

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11:18 am UTC
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Mad City Redoing my kitchen

Mad City came to my home on February 22 2022. The man that came was Jack Larson. He showed me colors and doors, drawers and asked if I am ready to start with the overdo, I told him the color and the doors looked fine. I asked him what the price would be and how to pay the bill. The price would be $27,535 but because I am a senior there would be a discount...

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Mad City Reviews and Complaints

How responsive is Mad City's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Mad City complaints: history and resolution overview

Mad City has received 1 complaints on ComplaintsBoard. The first reported case, Redoing my kitchen, was published on Sep 24, 2022, and the most recent complaint, Cancellation and hang up calls, was posted on Oct 29, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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  1. Mad City Contacts

  2. Mad City phone numbers
    +1 (844) 835-1757
    Click up if you have successfully reached Mad City by calling +1 (844) 835-1757 phone number 0 0 users reported that they have successfully reached Mad City by calling +1 (844) 835-1757 phone number Click down if you have unsuccessfully reached Mad City by calling +1 (844) 835-1757 phone number 0 0 users reported that they have UNsuccessfully reached Mad City by calling +1 (844) 835-1757 phone number
  3. Mad City social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2026
Mad City Category
Mad City is ranked 27 among 28 companies in the Bathroom and Kitchen category
#24 EZ Baths EZ Baths #25 Bathtubs Plus Bathtubs Plus #26 Flush Bathrooms Flush Bathrooms #27 Mad City Mad City #28 ShowerDoorDirect ShowerDoorDirect

Most discussed Mad City complaints

Redoing my kitchen
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(opinions to this review)

Recent comments about Mad City company

Redoing my kitchen
1
The sales men at Mad city are horrendous. They came to our house...
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