Latest Reviews and Complaints
Not getting a receipt for my last transaction
Hi my name is Leslie and I used one of your machines at 1561Durham Region HWY #2 in Courtice Ontario. I was using the Bitcoin machine to send money for a bill. I followed the instructions all the way to last one. The first receipt I got back was #R81YBM for 900.00, my second one was R88MSR for 950.00, the times for these were 10:44:33 and 10:50:17 . This last one was for 150.00 but when I was finishing I noticed an error with my email so I corrected where I seen the error and pushed done. The screen went back to the original screen with the B and L on the front. I just didn't receive the last receipt and the company is looking for it. I need the to verify that it was payed, is there anyway you can help me with this or I'm going to have to pay it again. Thank you. Leslie Hunter . Email is leslie.[protected]@hotmail.com
8 LocalCoin.ca Complaints
How do cryptocurrency users rate LocalCoin.ca?
LocalCoin.ca’s earns a 1.0-star rating from 0 reviews and 8 complaints, showing that the majority of cryptocurrency users are dissatisfied with transactions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Too much fees
I send money to my family $900 and they only received $600 I want to know why was so much fees charged this is my transaction ID RCEISS I am not happy I need an explanation please I had thought you charge $20 plus 3% but this has really shocked me I am waiting for a response back thanks that money was for my sick sister and she did not get enough mon mey for medi
ATM scam
HI. I want to say... I have purchased some litecoin at one of their atm and they have failed to proceed the transaction giving my a number to contact, after I spoke with them my money still haven't being sent to me, them I have their terms and conditions link I want to open your eyes about the random scam because must of the time the proceed the transaction but x number of random time the take money without giving the crypto the atm say transaction failed provid a transaction number and number to contact them by phone same story just be aware of this.
The purchase and sale of any digital currency is a high-risk activity. Digital currencies are subject to unpredictable price fluctuations and the purchase or sale of digital currencies may result in partial or complete loss of funds. As a condition of using our Services, you agree to assume all risk associated with the purchase, sale, trade or exchange of digital currencies and further agree that you will not hold Localcoin liable for the loss of any funds, either fiat or digital, incurred as a result of using our Services. If you do not agree, do not use Localcoin's Services;
Desired outcome: 20 000$ for Time lost bad services and stealing money
Absolutely agree. Failed transaction and they tell you 1-3 business days they will send it manually. Well you may be lucky if it’s not Friday. As then let’s say it takes 7 days. Who knows what happen in that time. Locking your crypto should be a charge for fraud. Its hard to believe anyone needs 3 days to send you coins. We should stop using coin atm’s in Canada and find other solutions as obviously this doesn’t seem right.
Bitcoin ATM
Went to do a bit coin sale at an ATM. Send my $800 worth of bitcoin. They told me afterwards that there wasn't enough money to cover that transaction. I have contacted support but still no help. This doesn't seem like the first time something like this is happened with those types of Bitcoin ATMs. There should be some sort of legal recourse that this many to satisfy customers could take. Still waiting on a call back from support. Should be getting interest for waiting this long. They're probably trying to flip my money before they give it back.
Desired outcome: At the very least I should get my money. Preferably there should be some interest tacked on for all the time I spent waiting. Also there should be some legal recourse that we can take for Miss representing their services.
Is LocalCoin.ca Legit?
LocalCoin.ca earns a trustworthiness rating of 46%
Double-checking is the best solution in this case.
Exercise caution when using localcoin.ca as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
LocalCoin.ca protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to LocalCoin.ca. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for LocalCoin.ca. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Localcoin.ca has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Localcoin.ca you are considering visiting, which is associated with LocalCoin.ca, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Flexepin scam
Bought a flexepin voucher (bitcoins) with 156$ cash. There was a 6$ fee, enter it on the official website (flexepin.com does not offer a secure connection) and pouf its gone.
No refund available
visa
I bought a visa online from this company. Put 5000cad worth btc on it. Was told it would be 2-5 business days for delivery. It's been 10 days since. I've emailed twice no reply. Says on the website 24hr call service. I called twice during business hours. Phone went to voicemail and even worse the mailbox was full. Not sure how the people are running this company. But I hope that me possibly losing $5000 will teach people not do business with this company. If anyone has any idea of how I can get my money back to a way to contact this company please contact me. [protected]
So local coin got back to me a few days after I emailed them. They said that my visa was resent and will arrive in 3-5 business days. Will keep you guys posted on what happens
customer service
I made a transaction two nights ago, I accidently put in a ethereum address as I had been checking the blockchain wallet charts for it and somehow switched to it. I had no idea. So when I went to redeem my flexepin, it said invalid address format.
It took them until yesterday to tell me that. They said to send them the correct address and they would send it. Now today they tell me they are very busy and have to do a couple things to check that it's not a fraudulent activity.
I sent them the receipts of the flexepin, screen shots of the wallet address from my wallet that I accidentally put in when redeeming, screen shots of the flexepin redemption showing the confirmation code undernwath the ether wallet address, saying invalid crypto format, I sent a picture of the correct wallet address and the screen cap of it.
What else is there to possibly check? I may of made a mistake but it's very easy to send me my Bitcoin. I have spent a lot of money using local coin and they treat their customers like crap. I call and they pick up the phone and hang up. I just want my Bitcoin! I can't wait the weekend for it! This is really messing up my week.
Just send me my Bitcoin ! It's obviously not fraudulent and it's VERY easy!
After this I will never use local coin again. It's much less stress to go to the Bitcoin ATM. I mean honestly. Don't waste your money. If there's any kind of error it could take a week or weeks to get your Bitcoin.
I'd rather not enable bad customer service.
So now I will sit here watching it get closer to 7pm hoping they send me my Bitcoin soon so I can finally complete a really important transaction before it's too late.
Not to mention, there is history connected to my phone number and email address that prove I'm real and not trying to commit fraud.
Now if they don't come through ( which I Doubt they will!) My only hope is that my bet on 1xbet that the horse five to midnight wins today at 645pm. (play 1xbet they are awesome !)
Thanks for ruining my week localcoin.ca
bitcoin scam - their atms are fraud
Local coin atm - Scam, Fraud, Dont use!
I put $945 into the machine at Yorkdale Mart 3261 Dufferin St North York, M6A 2T2, Canada. The money went into the machine but the transaction never sent a orange prompt came up to call a number or email help@localcoin.ca
I called the number on the machine and waited on hold for 5 minutes and no one answered. The owner of the store said the space is leased and to contact local coin directly.
I've been speaking with support for 4 days. They keep giving me the same stupid run around. They've held my bitcoin hostage and haven't released it to me. $1000 isn't an insignificant amount. They ignore my emails and just tell me to keep waiting. Essentially they've stolen $1000 from me because their machine had an error and they've failed to take responsibility for it so far.
I suggest you don't use this companies atms ever. It was a malfunction on their end and their support is horrible. They offer you vague answers and just tell you to wait.
They are clearly frauds and scammers. Stay away and use other bitcoin atms or localbitcoins.com it's fast and hassle free.
I went to a local coin BTM to do a sale transaction yesterday. I had to do two transactions because of the limit. The first one went through fine but the second one told me that there wasn't enough money in the machine to cover it. I called support who said that they would get back to me and do an etf. Nobody got back to me and I called support back today. He just took my name and number and told me that they would call me back today. Complete fraud they could be using my Bitcoin right now. I should be getting mad interest on this. Is there some legal recourse that us as dissatisfied customers could take?
They got me for $100 using flexepin voucher. I tried adding it to my bitcoin wallet and they took my money but received no bit coin! Ignoring my emails and they’re number doesn't even work goes to voicemail! SCAM
I also happened to me 1250.00 in ETH, the service was Sht but after 3 days i got my ETH, me happy
Its not a Scam., so stop spreading the sht, i don't know what is up with there sht service and it is sht, but don't call it a scam
Worst atms out there. CrAzy fees and bad service
Not the first thread of this kind, wont be the last.
Don’t deal with these guys.
I hate these [censored]ers. Terrible customer service.
They’re honestly the worst.
Never deal with them or their atms.
Thanks for doing this though let’s make a big reddit thread in the bitcoin section
This is a known thing many threads on them
Lets start a reddit thread same thing happened to me. Seems like this company is stealing from us all!
I’ll let everyone on reddit know about this
LocalCoin.ca complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 8 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
-
LocalCoin.ca Contacts
-
LocalCoin.ca phone numbersClick up if you have successfully reached LocalCoin.ca by calling +1 (877) 412-2646 phone number 0 0 users reported that they have successfully reached LocalCoin.ca by calling +1 (877) 412-2646 phone number Click down if you have unsuccessfully reached LocalCoin.ca by calling +1 (877) 412-2646 phone number 0 0 users reported that they have UNsuccessfully reached LocalCoin.ca by calling +1 (877) 412-2646 phone number
-
LocalCoin.ca emailshelp@localcoin.ca100%Confidence score: 100%Support
-
LocalCoin.ca addressPO Box 10018 Yonge & Finch, Toronto, Ontario, Canada
-
LocalCoin.ca social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 15, 2026