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Lensmart
Reviews ComplaintsContacts
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Lensmart Profile

Lensmart

www.lensmartonline.com

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1.0

Overall customer rating from reviews and complaints

Lensmart earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eyewear customers are dissatisfied with their purchases.

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Latest Reviews and Complaints

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lensmart Glasses

I ordered a pair of safety prescription glasses. I could not see through the lenses. They said the prescription was made correctly. So I sent the glasses back shipping at my expense. They offered to refund only 70% of the lenses and 100% of the frames. I filed a dispute with PayPal because I fill they should refund the entire price since the lenses were...

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Lensmart Reviews and Complaints

How responsive is Lensmart's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do eyewear customers rate Lensmart?

Lensmart’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eyewear customers are dissatisfied with their purchases.

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About Lensmart

Lensmart offers a selection of prescription eyeglasses, sunglasses, and contact lenses. They provide various frame styles and lens options, including blue light filtering. Services include online vision tests and a virtual try-on feature for glasses.

Lensmart complaints: history and resolution overview

Lensmart has received 1 complaints on ComplaintsBoard. The first reported case, Glasses, was published on Dec 11, 2022, and the most recent complaint, Glasses, was posted on Dec 11, 2022.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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    Apr 15, 2026
Lensmart Category
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