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Kogan Australia review: Kogan 55" QLED 4K Smart AI Google TV - Q97T

Steve & Joy McWilliam of AU

Mar 22, 2026 10:22 pm UTC

Verified customer

Featured review

I received delivery last Friday 20/3/26, set the TV up nothing happens, no welcome wizard nothing appears. Tried all troubleshooting ideas, still nothing. I would like a replacement shipped immediately or full refund today. I did ask for someone to call me so it could be sorted, apparently there are no phones at Kogan.

Claimed loss: No TV, out of pocket around $650

Desired outcome: Full refund or replacement, but I would like this done in a speedy manner, a couple of days. I would like someone from Kogan to phone me please.

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They picked up faulty TV today 25/3/26, said they would be sending replacement TV, don't know when that is happening.

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Kogan Australia Contacts

Kogan Australia phone numbers

+61 130 030 4292

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+61 130 051 7210

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Kogan Australia emails

support@kogan.com.au

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Kogan Australia address

Level 1 136 Buckhurst St., South Melbourne, Victoria, 3205, Australia

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Apr 15, 2026
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