ID.me

Sat, Dec 19, 2020, 12:06 PM I received a welcome email for id.me thanking me for signing up. (which I thought was a marketing email because it stated that I had signed up for ID.me at ***) I NEVER use ***, have never, will never. I have always used cable and have no desire to change, but then at 12:18 PM (12 minutes later) I get a second email stating my account is locked because "In researching our member verification data and your attempt to verify your ID.me Account, we noticed multiple ID.me accounts designated to the same individual using different email addresses". I never attempted any such thing so I immediately responded and told them I did NOT sign up and even if I do sign up for anything on line which is RARE, I NEVER give my private email to companies on line. I use a different email so that when they sell my info, I don't get spammed. I got a computer reply to see their website to answer common questions, which of course doesn't answer why I am being signed up for something I did not sign up for. Their questions are designed for uses of their service of which I am not. So I tried to contact them with their form but it is also only designed for members so the drop downs that I am forced to use (not optional), don't have anything pertaining to my situation. So I simply chose an option in order to get an email to them. That got me a computer reply with a ticket number. I try again, hoping to find a way to reach this company ASAP because I'm concerned that someone could be using my credentials to sign up for stuff, and I do NOT want any accounts opened in my name and I ESPECIALLY don't want anyone having my email address. This gets me another ticket number. I continue contacting them multiple times on the 20th and 22nd which results in two auto replies with two ticket numbers. I let it go for a few days due to holidays then On the 31st I get an email stating someone would be in touch with me and a third ticket number. I allow a couple more days for new years then I continue attempting to get an answer since I see this as a crucial situation that someone may be signing me up for a service that I didn't even know exists until now. I get another email from them on Jan 2nd apologizing for delay and reminding me of the third ticket number. I must have tried their contact form on their site again because Jan 4th I get another auto reply with a 4th ticket number. I've lost track now from trying so many times since December 19th yet I can't get anything but computer generated replies that don't address my situation. I sincerely hope that someone accidentally put my email in their account but if so, I want to make sure it is REMOVED ASAP.

I have been dealing with them since I was laid off aug 3, i. Ve sent numerous emails to them about my account and no reply from them... They stated that I had 2 accounts and that is why my account was suspended, i've asked them to disable the other account and reactivate my account... No response at all... This is a horrible company, I need to file unemployment in pa