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Gatlin Brothers Heat & Air Profile

Gatlin Brothers Heat & Air

www.gatlinheatandair.com

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1.0

Overall customer rating from reviews and complaints

Gatlin Brothers Heat & Air earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service.

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Gatlin Brothers Heat & Air I had Gatlin Brothers Heat & Air, Inc

I had Gatlin Brothers Heat & Air, Inc. install my HVAC system on 7/7 for $13,000. They put in an air conditioning system and everything seemed fine until 5/13/2022 when I noticed my *** was leaking water and the paint was buckling. I called the company and they sent someone out who said it was just a dirty air filter, but I knew that wasn't the case because I had just changed it a little over a month ago. There was also an issue with my furnace in the winter, but they came out and fixed it. They even showed me a video of what they missed during installation. However, when I asked them to fix the *** before it became a mold concern, the owner, TJ, refused to do anything. When I threatened to report them to the ComplaintsBoard.com, he accused me of being intoxicated when his employees came to my home, which was completely untrue and unprofessional. I have pictures of the damage and audio of the rude employee who came to look at the issue.

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Gatlin Brothers Heat & Air complaints: history and resolution overview

Gatlin Brothers Heat & Air has received 1 complaints on ComplaintsBoard. The first reported case, I had Gatlin Brothers Heat & Air, Inc, was published on Jun 7, 2023, and the most recent complaint, I had Gatlin Brothers Heat & Air, Inc, was posted on Jun 7, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2026