Latest Reviews and Complaints
Four failed dates/times for delivery - appalling decline in service
Refer attached tracking record screenshot (Parcel [protected] TA6 4TF) 1. 8th April: DX did not attempt to deliver, nor leave a card as stated on the tracking record (I was in-sitting within 3 metres of my door). Seller advised of failure) 2. 9th April: Rebooked by me- I waited in -DX messaged to say could not deliver and to rebook date. I advised the Seller...
where's my parcel?
If it's so hard to deliver on time, then what's the point of your service? I have been waiting for my package for 3 weeks. At first, you scheduled the delivery on a definite date. But your courier never arrived. Since then I haven't heard anything from you.
What kind of service is that? I am very disappointed that you can afford to do this to your customers :(
2 Dx Delivery / DX Group Reviews
How do customers rate Dx Delivery / DX Group?
Dx Delivery / DX Group earns a 3.0-star rating based on 2 customer reviews, suggesting that customers have average experiences with both positive feedback and recurring issues mentioned.
*This score reflects customer reviews only. Complaints are shown separately.
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Gazebo ordederd via amazon from House Of Tents.ID L8148841.
I am hoping you can tell your driver that he was absolutely brilliant.He carried package up 2flights of stairs which was a 2man job being it weighed nearly 140lb.He even pushed it inside my hallway for me.I couldnt help because i am very ill.If all delivery drivers were like him,there would never be a complaint from anyone.If you can find who it was tell him i wrote this.Mr Neville Collins 39 the rookery newmarket suffolk cb88eg
Read full reviewDx Delivery / DX Group complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Never turned up, kept a eye on delivery map was only 2 mins away then driver just disappeared. No communication a waste of 3 hours! I've officially complained to the company that uses them. Time to fight back on these companies. I could of walked to the driver if I known he decided to go home before finishing his shift!