DISH Network

On Dec 23 2023 I talked to Dish sales person about getting Dish. We agreed on a package and he told me I could try it for 15 days and if I wasn’t happy with it I could cancel without a problem. We were on a recorded line. He did not tell me there would be a termination fee after the 15 days he told me I could try. I called to cancel and was charged $480 termination fee. Since I was told 15 days I thought he meant it. I asked for my case to be submitted to the review department. I reinstated my account on the hopper thinking I would wait to hear from the review department. I received my billing and they started a new subscription. I called to inquire as to why my bill went up. When I reinstated they started a new contract and all my promotional rates went away. I asked about canceling and was told I would have to pay another early termination fee. I never received any disclosures when the restarted a new contract. My install date was 12/23/2023 and I asked for cancellation on 12/28. Two termination fees for 7 days is very poor business practices

Called to cancel service as where my mother is moving to dosent allow dish service. After going around and around with customer srv and there wanting to just move service I was transferred to a supposedly manager. Gave me name as JAMES and id 9YF. James would cancel service but there was a ETF for doing this. Claiming my 90yr old mother had agreed to a contract in Aug. She never knowingly agreed to such and was put in this new contract unwillingly. Let alone she knew she would be moving within 3-4mths.

James was unwillingly going to help us.

Nor would he transfer us to someone who could help and would not provide information to how we could submit a complaint. He said it stops here with him. No one else could help with our request or issues.

I please need the ETF waived. It was never right to add it to this account. When it was unknowingly know was being added.

Hi, Dish Network charged me 265.00 for closing the account which is not in my name! When ask Dish to provide that information about the CC oh we don't that! So I'm out 265.00 now having to get many people looking into all this! I'm disabled having to deal with dishonesty This CC has never been used one time to pay them. So I call and check my balance and money was gone. No notice that the money was being withdrawn. Terrible company and now I see why so many lawsuits. Timothy L Bradley

There seems to be a disconnect with dish tv cust. Service and when the installer tech arrives. Last time we had a dish tech here the set up sheet did not have what we had agreed to on the paper. So kicked the installer out.

Have direct tv and have had a price increase so looking at dish tv for a sign up but can't seem to get our local stations on paper, reno network and stations. Our zip is 89421 at 350 jaca rd. Had a phone call today with dish customer service and the person would not send me a agreed to sign up program sheet with local stations on it. Asked to send a usps letter or email on our agreement and was told could not do that and stated it would be a done deal if we get a invoice with an agreed to local stations and basic set up for $84.00 for one tv. Can't believe a word the cust. Service dept says. So have to have it in writing!

A short wile back dish suddenly stop televising the only fox affiliate in the area, meaning any sports on fox are no longer avqailaable. My bill did not go down when you reduced the channels I see, and why havnt there been a replacement? I want to see sports again! I have been without a fox affiliate for almost a year and complained before... Fix it

I have called and calledto no avail.To start with when installed the guy was super nice left cable uncovered, I a 63 year old disabled woman went and buried cable.Second time adding a joey in childrens room, I guess he didnt want to get dirty, didnt pay attension untill he left he riged it put screwin my new paneling an cord is just hunging from tv. I called and they tried to help me fix my on and said if we send some one it will coast me $95 ... Bout to be done with all of this ,

X rated movies are showing up under free movies again that are not blocked to children.

On Dish Network, when you go to the on demand section, under free movies there are X rated movies listed. One is Erotic Eats and the other is Erotic Couture. Kids can access these movies without any restrictions even though I have parental blocking on for nudity and adult programs.

You made me wait for your 20 dollar box, and changed me for waiting 70 dollars. I paid 1 dollar and said to come fix my roof you people mis drilled holes in my roof that need to be repaired. And I will pay. I said over and over. You tuned me into collecting. If this is resolved quickly I am going to file a small claims. I’m retired can’t get on the roof. But have plenty of time to get justice..

Hope to resolve this matter soon. Thank you Norm Brewer

On 9\15 a payment was taken out of my account then three days later another payment was taken out. I called them and told me they would refund it, but it will take up to 17 days to receive it. Well, here it is 11\07 and still no refund I have talked to them and told me it was processed on 9\18. That's all the info that they have and for me to talk to my bank. They told me to wait 17 days for refund.

Dish charged for Pay per view for a fight that neither my husband or I ordered or watch and refused to credit us 53 dollars in October of 2023.

They were extremely unprofessional on the phone and refused to put us thru to a manager.

We have been a customer for 25+ years and have never had issues but the customer service is unacceptable especially for a customer with this history with Dish.

Dish should QUIT paying ACTORS to do their commercials & give the customers credit for these overpaid people.

David Bromstad is DISGUSTING! & embarrassing. You are PUSHING this gay guy on your customers. Shame on you.

You should label ANY AND ALL movies with a rating have GAY & LESBIAN scenes in them or put in the INFO about the movies that there are Gays & Lesbians in them. Please quit pushing this type of lifestyle on people. If you want this type of crap shown to people, make a QUEER channel so that only these types of movies are on them. Frustrating to be watching a movie & BAM there are queers kissing or hugging or holding hands, etc. Please quit doing this to us!

I called from an internet site of dish around the beginning of September. they told me that there was a $300 gift card for signing up. I completed the sign up, and have been billed twice, but still no card. Called today 10/30, and they said there's no gift card associated with my account, and they cannot do anything about it unless I have a information that was sent through the mail. I don't have anything like that. So was this just an enticement to get people to change.

We have our channels blocked for nudity but there are a lot of channels that don't have nudity that are showing blocked, for example the Hallmark Channel, LMN and others. When you enter the code you can watch these programs and there is no nudity in them. Please fix this issue so other family members can watch programs that have no nudity.

I keep getting a message saying you need more information but it doesn't say what additional information you need.

I been a Dish customer off and on for 20+ years - every time the promotion is up dish would BANG my bank account for over 100 dollars a month - { I took their access to my bank account away - } I would call and in order to keep my monthly cost down { 73 monthly } they would take away some programming - but still add about 10 bucks more to my usual monthly bill - so I am paying more for less programming - I also added local programming { abc cbs nbc fox - ect for a extra 10 bucks a month - last NOVEMBER dish had a spat with ABC and I lost their program - then several months ago dish has a spat with NBC - and I lost their programming — they never reimbursed me for loosing the programms - Just kept charging me for them - their still not available 10/19/23- I cancelled Dish and it was the BEST thing I ever did - I installed a outdoor antenna it gets 63 HD stations — { unbelievable clarity tv picture - way better than dish HD } and I bought a TABLO QUAD DVR - it works GREAT - also I downloaded the FREE SAMSUNG TV PLUS app - 110 free stations and we also stream HULU — total bill for the equipment about 250,00 — same as 3 months dish bill — I should have dumped dish 10 years ago! My cost per month now is under 20 bucks.. Dish has NO CUSTOMER APPRIECIATION - NONE - Why anyone would spend so much for dish is nuts - there are so many other CHEAPER ways to watch TV these days!

I have been with Dish Network for 13 years with cost of the service at $178 per month without one single premium channel. I called to cancel the service 3 times, also my husband called to cancel and ask for return box for receiver. After two weeks I get another bill. I was furious! I called again and a woman rep told me we owe $134. The app said five hundred and some cents, was transferred I’m guessing to try to keep us as a customer, was told theee hundred something and that he could cancel us now…I asked two months prior to be cancelled and was not! We did owe a $178 bill at the time I first asked to be cancelled and for a return box for equipment. We were not under contract anymore and I want these other charges taken off our bill immediately! Dish refuses! We just got the return box(6 weeks later) and I just know they will try to say the didn’t recieve the box. I did keep proof that it was shipped through UPS. What can be done with this shady company? I was also told I would have to pay for shipping equipment back including the dish in my yard! I told rep to send a tech that brought it here to come get it and he said he couldn’t do that. It will be a cold day in hell before I pay to ship this crap back to them after them charging me $10 a month for several years for this mess that should be paid for by now. I will NEVER use them again nor recommend this company to anyone. They are scam artists and terrible company who doesn’t give one damn about loyalty to long time customers! I hope they do try to bill me further I will sue the hell out of them and complain to the FCC about their unscrupulous business practices!

I am having and have had problems with my Dish dvr systems playback. when I try to play back recordings the picture scrambles and distorts. Like I said I've been having these problems for years and when I complain to Dish customer service they just send out another ( repaired ) unit and before to long it starts distorting again. Every program that I have recorded is now lost and I'm sick and tired of their run around.

Ok so here it goes when the lady came to my door and said would like a $300 gift card to switch from direct tv to dish. I said ok but my mom would like it in her name the lady said ok. That didn't happen was told a 2yrs price lock that needed happen. I have been since June trying to get the gift card i was promised everytime i call its a different story. Im never going to get it they straight up lied dish blames caliber smart they blame dish they all lie i wish never switcted wish i could cancel but can't with out getting charged. Would never ever recommend dish to anyone it's a big scam a joke. It bite's a company that has to lie to get customers isn't a very good company