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Citibank

Citibank review: Cancelling card

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2:24 pm UTC
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Extremely dissatisfied with the customer service. The transition from Barclays was extremely poorly handled, I called customer service, and the person was extremely rude, lacked professionalism and courtesy.
I was told after speaking with her, and put on hold forever, that I should just call back later to try again.
I am not able to set up an online account myself - have to do it over the phone, with after speaking with the extremely rude person initially, I will not do.
I will be cancelling this card immediately.

Recommendation: Do not use this card or service.

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  1. Citibank Contacts

  2. Citibank phone numbers
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  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
  7. View all Citibank contacts
Citibank Category
Citibank is ranked 58 among 354 companies in the Banks category
#56 ABN AMRO Bank ABN AMRO Bank #57 Citi Mobile® Citi Mobile® #58 Citibank Citibank #59 Santander UK Santander UK #60 ClickBank ClickBank

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