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Citibank

Citibank review: Credit card customer service

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9:57 pm UTC
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Even though I had stated that I was calling with regard to fraud against my account, I was put in a queue where I waited for one hour and 40 minutes before talking to a customer service representative located in the Philippines, who is very polite and nice, but who did not understand what I was trying to say, and I had a hard time understanding her. I have other credit cards the longest time I’ve ever waited, not dealing with fraud, was 12 minutes. Citibank makes it impossible to do anything about a something that took place the previous month online. One must call.

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  1. Citibank Contacts

  2. Citibank phone numbers
    +1 (800) 285-3000
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    11%
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    More phone numbers
  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 05, 2026
  7. View all Citibank contacts
Citibank Category
Citibank is ranked 58 among 356 companies in the Banks category
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