Casteel Heating, Cooling, Electrical and Plumbing Homeowners Reviews 2026

Latest Reviews and Complaints

DWK2 of Calhoun, US

Jun 09, 2023 8:18 pm UTC

New complaint

Featured review

Air conditioner

I bought a NEW Casteel air conditioner. Last Summer my bills jumped to over $1000 a month, yes, you read that right, and I had tech after tech after tech come out. Finally, after paying that much over my last years bills, which were "high" at $400 a month, which is why I agreed to put in a new system. Finally they fixed something, I still don't know what...

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How responsive is Casteel Heating, Cooling, Electrical and Plumbing's customer service?

1 Resolved

1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Casteel Heating, Cooling, Electrical and Plumbing definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Casteel Heating, Cooling, Electrical and Plumbing needed to resolve them.

How do homeowners rate Casteel Heating, Cooling, Electrical and Plumbing?

Casteel Heating, Cooling, Electrical and Plumbing’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are somewhat satisfied with services.

Keywords

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Mommy of Oakland, US

May 26, 2009 9:38 am UTC

Resolved

Featured review

ignored my complaints and overcharged me

The last time one of Casteel's technicians came out he would not get off the phone with his ex wife. I couldn't even ask him questions because he was on the phone the entire time! Then he was in a hurry to leave. His estimate was extremely high and we were able to get the same service else where for $1k cheaper. The previous 2 years that I had this company...

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Casteel Heating, Cooling, Electrical and Plumbing has received 2 complaints on ComplaintsBoard. The first reported case, ignored my complaints and overcharged me, was published on May 26, 2009, and the most recent complaint, Air conditioner, was posted on Jun 9, 2023.

Out of all reported cases, 1 complaints (50%) have been marked as resolved, while 1 complaints (50%) remain unresolved. The most recent resolved complaint, ignored my complaints and overcharged me, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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