Latest Reviews and Complaints
Trains hooted without causes and scared my child
I used Canadian National Railway and wasn’t happy with their services at all. But recently they started to use horn without any reason in the early morning. Once the train stopped and the horn hooted and the lights flashed. It was about 3 am and I was scared as a baby. My child started to scream and it was impossible to calm him down. The same situation happened almost every day. I really want to stop it. Please, maybe someone can advise something useful. Leave your ideas and comments.
Canadian National Railway Company Reviews and Complaints
How do rail shippers and passengers rate Canadian National Railway Company?
Canadian National Railway Company’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of rail shippers and passengers are dissatisfied with service and reliability.
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Canadian National Railway Company complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Canadian National Railway Company Contacts
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Canadian National Railway Company phone numbersClick up if you have successfully reached Canadian National Railway Company by calling +1 (888) 888-5909 phone number 0 0 users reported that they have successfully reached Canadian National Railway Company by calling +1 (888) 888-5909 phone number Click down if you have unsuccessfully reached Canadian National Railway Company by calling +1 (888) 888-5909 phone number 0 0 users reported that they have UNsuccessfully reached Canadian National Railway Company by calling +1 (888) 888-5909 phone numberClick up if you have successfully reached Canadian National Railway Company by calling +1 (800) 465-9239 phone number 0 0 users reported that they have successfully reached Canadian National Railway Company by calling +1 (800) 465-9239 phone number Click down if you have unsuccessfully reached Canadian National Railway Company by calling +1 (800) 465-9239 phone number 0 0 users reported that they have UNsuccessfully reached Canadian National Railway Company by calling +1 (800) 465-9239 phone number
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Canadian National Railway Company address935 de La Gaucheti?re Street West, Montreal, H3B 2M9
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 14, 2026
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My complaint is about Canadian National Railway. There was a train in Frankfort, IL that was passing the intersections of Sauk Trail and Pfiffer Road. It started at 3:51p.m. It did not finish until 4:12p.m. The conductor was going very slowly beside he timed his arrival at the same time.
you do know that CN trains have to sound the horn at all rail crossing for safety reasons right?
If you live near a rail crossing, there is nothing you can do but to try to sound proof your house.