Camden-Grey Essential Oils, Inc Aromatherapy Enthusiasts Reviews 2026

Latest Reviews and Complaints

Liliana Acosta of Hollywood, US

Mar 25, 2020 8:21 pm UTC

New complaint

Featured review

I simply asked if they were open due to the Coronavirus so I can cancel my order

So I placed an order with this company on Monday 3/23 as of 3/25 the order status said pending. so I email them and asked if they were open because of all the issues with the Corona virus. I was not sure if they were operating I will copy the rude email received. Thanks for your very nice and understanding email, Ms. Acosta. Your order is from 9:05 pm on...

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How responsive is Camden-Grey Essential Oils, Inc's customer service?

1 Resolved

1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
Camden-Grey Essential Oils, Inc definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Camden-Grey Essential Oils, Inc needed to resolve them.

How do aromatherapy enthusiasts rate Camden-Grey Essential Oils, Inc?

Camden-Grey Essential Oils, Inc’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of aromatherapy enthusiasts are somewhat satisfied with their essential oils.

Keywords

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Dave from Chicago of US

Nov 22, 2009 3:18 pm UTC

Resolved

Featured review

Crap product and TERRIBLE service

I purchased a fragrance oil from Camden-Grey that did not smell at all as it had been described. To the extent that I wrote to them asking if the bottle might have been mislabeled. The owner, Vivian Garcia, ignored me for a couple of weeks before finally telling me I would have to mail back a sample of the oil. I complied with this request, and was then...

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4 Replies

Camden-Grey Essential Oils, Inc has received 2 complaints on ComplaintsBoard. The first reported case, Crap product and TERRIBLE service, was published on Nov 22, 2009, and the most recent complaint, I simply asked if they were open due to the Coronavirus so I can cancel my order, was posted on Mar 25, 2020.

Out of all reported cases, 1 complaints (50%) have been marked as resolved, while 1 complaints (50%) remain unresolved. The most recent resolved complaint, Crap product and TERRIBLE service, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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