CB Security Products and Services Brink's Global Services Remove us from your 5 yr contract

Brink's Global Services review: Remove us from your 5 yr contract

ey@C369s*2_HQgj of Granite City, US

Feb 24, 2024 5:45 pm EST

Verified customer

Resolved

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Jan 12 sales guy konner Stephens came to our door. My husband let him into our house because he said Brinks bought out Fluent who we were currently using to monitor our house. He cont. to say he will need to update our system to Brinks so we can cont. to have a security system.

My husband agreed to the Brinks equipment and Konner replaced Fluent equipment to Brinks. We were told we had to sign a 5 yr contract. Now we owe Fluent 215.00 per Konner cancelled Fluent and we also owe our first bill of 120.09 to Brinks.

We missed our 3 days to cancel this Brinks contract and they will not let us out of it even though it was based on a lie and slamming us to get us as a customer. We want out of contract per the slamming and taking advantage of elderly people and disabled vet. my husband.

Claimed loss: 215.09+120.09=335.00

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Brink's Global Services response

Feb 26, 2024 9:53 am EST

Brink's Global Services customer support contacts

Phone numbers

+44 208 831 5900

+1 (804) 289-9600

Address

Unit 3, Radius Park Faggs Road, Feltham, TX, TW140NG, GB

Website

www.brinks.com

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Samuel and Ginny Sallee, hearing of this recent experience with us is alarming to say the least. At Brinks Home, we strive to assist each and every customer effectively and we certainly apologize for any inconvenience this may have caused you. We would be happy to investigate this matter further and provide an amicable resolution. Once we research your account, we will contact you via phone or by email. -Andrea

Resolved

This complaint has been resolved automatically due to user's inactivity.

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Brink's Global Services contacts

Brink's Global Services phone numbers

+44 208 831 5900
+44 208 831 5900

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Confidence score

United Kingdom & Europe

+1 (804) 289-9600
+1 (804) 289-9600

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United States

+32 32 342 151
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+33 148 169 538
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France

+30 210 348 4000
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+39 575 984 434
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+352 425 151 267
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+48 228 535 344
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+90 212 250 6700
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+91 224 931 9000
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+27 113 922 006
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+971 42 996 936
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UAE

+54 114 016 4400
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+55 112 133 0300
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Brazil

+52 555 627 3480
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Mexico

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