Bloomingdale's review: Customer service disgusting

11/9/23 I placed an order online then I received an email saying that my order had been canceled and that I should call the number below the email. When I call on the phone, they answer, they put me on hold, they transfer me to another department and then they hang up on me, this happened more than 4 times. I should have given up but I wanted to know the reason my order had been canceled out of curiosity I don't owe anything on the card and they told me I was under investigation they treated me like a criminal as if I owed them money. It is unheard of that a company like Bloomingdale's treats customers this way, obviously their customer service offices need to go back to school and know how to help a customer. I hope that no one has to go through an experience like what I went through but of course I am going to put it on all social networks. This is fine if it happens in another store but if it happens in a Bloomingdale's it leaves a lot to be desired. I know this will go straight to the trash but at least I can vent and say what I feel!

my order number is [protected]