Axiata Group Berhad Reviews 2026

Latest Reviews and Complaints

Nabin9 of NP

Jan 09, 2018 4:46 am UTC

Verified customer

prepaid mobile service

Communication with international networks and the application like WeChat rejects this number (+977 [protected]) marking as invalid. The customer care service is too much haphazard. They are literally irresponsible to the service of their customer. This is huge mistake to take Ncell number in Nepal. Nothing to get satisfied with. This is totally useless. No consideration of clients complain. I am tourism entrepreneur and what this type of cheaters can understand the sensitivity of communication. Cheating and careless service everywhere.

I want my number (+977 [protected]) to be recognized well and listed as valid number while making call and text from all other country in globe. Wechat is not accepting this number and same cases with people trying to reach me from around the globe.

Best Regards
Nabin Dhital

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How responsive is Axiata Group Berhad's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do telecommunications consumers rate Axiata Group Berhad?

Axiata Group Berhad’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of telecommunications consumers are dissatisfied with service and connectivity.

Keywords

application call clients complain communication customer care service globe international networks mistake ncell number satisfaction sensitivity of communication service text tourism entrepreneur valid number

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Axiata Group Berhad has received 1 complaints on ComplaintsBoard. The first reported case, prepaid mobile service, was published on Jan 9, 2018, and the most recent complaint, prepaid mobile service, was posted on Jan 9, 2018.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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