Asahi Pools Reviews 2026 – ComplaintsBoard

Latest Reviews and Complaints

MrsLM of US

Jun 16, 2015 7:19 am UTC

Verified customer

Asahi Pools Metal galvanized trim rusted!

ASAHI pool - galvanized part rusted after 3 years! It sits above the wall and is dumping rust on the pool on the liner. We have had to order 12 pieces to snap on to the pool to avoid further rust. We did not know this was happening this winter until we removed the cover. I AM NOT A HAPPY CUSTOMER. A pool that rusts after 3 years or less? I have never seen anything like this. ASHAI pool part is rusting. This is unacceptable! My local store stopped already stopped carrying Asahi pools. Galvanized parts that rust?!?

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How responsive is Asahi Pools's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Asahi Pools is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Asahi Pools's silence.

How do pool owners rate Asahi Pools?

Asahi Pools’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of pool owners are dissatisfied with installations.

Keywords

above ground pool dismanteling e-mail address hole manufacturer professional pool installer rust safety risk top shelf warranty cover customer galvanized liner order pieces pool snap wall

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Tim 435 of US

Oct 10, 2010 7:36 pm UTC

Verified customer

Featured review

Above ground rusty swimming pool

We purchased our 26' above ground pool from Fox Pools, Lancaster, Pa. 8 years ago. It came with a 25 year pro rated warranty, this was a major selling point ! this past spring I noticed rust under the top shelf in the pool wall, it didn't look that bad at first but after some light poking and prodding it grew into a fairly sized hole "see pics", I had a...

Asahi Pools - Above ground rusty swimming pool - Photo 2

Asahi Pools - Above ground rusty swimming pool - Photo 3

Asahi Pools - Above ground rusty swimming pool - Photo 4

Asahi Pools - Above ground rusty swimming pool - Photo 5

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10 Replies

Business Category: Swimming Pool Equipment & Supplies

Asahi Pools has received 2 complaints on ComplaintsBoard. The first reported case, Above ground rusty swimming pool, was published on Oct 10, 2010, and the most recent complaint, Metal galvanized trim rusted!, was posted on Jun 16, 2015.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 2 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Asahi Pools Contacts

Asahi Pools emails

support@asahiparts.com

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Confidence score: 100%

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Asahi Pools address

PO Box 561, Grand Island, 14072, United States

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Apr 14, 2026