AirGorilla LLC Travelers Reviews 2026

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lov2travel of Gilbert, US

Jul 07, 2010 6:51 pm UTC

New complaint

Resolved

AirGorilla LLC never got my refund back

WE book at package with Air Gorilla last year for a trip to Rome, Italy for November 2009. It said in all the paperwork that the air tickets were refundable and we are still waiting for the refund. We complained with the BBB and got nowhere, the air gorilla guy said that we should go and try to get the refund from USAirways and USAirways said they have nothing to do with it, the travel agency should take care of it. After going back and forth nothing happened and at this time I'm considering hiring a lawyer to get my 1000 dollars back. NEVER BOOK ANYTHING WITH AIR GORILLA-EXPEDIA, they ripped you off!

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How responsive is AirGorilla LLC's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How do travelers rate AirGorilla LLC?

AirGorilla LLC’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of travelers are exceptionally satisfied with booking experience.

Keywords

air tickets expedia italy lawyer november package refundable rome travel agency trip

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AirGorilla LLC has received 1 complaints on ComplaintsBoard. The first reported case, never got my refund back, was published on Jul 7, 2010, and the most recent complaint, never got my refund back, was posted on Jul 7, 2010.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, never got my refund back, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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AirGorilla LLC Contacts

AirGorilla LLC address

114 C Avenue 206, Coronado, California, 92118, United States

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Apr 14, 2026