Latest Reviews and Complaints
Price gouging
We had a small pipe leak in our unfinished basement. It had already been patched and needed replacing. Called several plumbers on 11/23/2022 and Aiello was the only one who got back to us, which was great, and a plumber came out 2 days later, which was also great. (We told them this was not an emergency and there was no big rush.) BUT after him spending an hour to replace two pipes and a valve, the bill was $700! For ONE HOUR of labor and inexpensive parts, I feel this charge was extremely high. The plumber said this was not a holiday or rush charge--just their typical rate.
Desired outcome: More reasonable charge for the work done.
After speaking with a manager at the company, they deducted $100 from the charge. The interactions were professional. Still seemed exceptionally high, but at least it was something.
2 Aiello Home Services Complaints
How do homeowners rate Aiello Home Services?
Aiello Home Services’s earns a 5.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are exceptionally satisfied with services.
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Pricing
Price gouging...$400 for 5 minutes of soldering. I had no heat and no water on Christmas eve, 20 degrees outside, and no other options. Do not use this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Aiello Home Services complaints: history and resolution overview
Out of all reported cases, 2 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Price gouging , provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
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Aiello Home Services Contacts
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Aiello Home Services phone numbersClick up if you have successfully reached Aiello Home Services by calling (860) 292-2600 phone number 0 0 users reported that they have successfully reached Aiello Home Services by calling (860) 292-2600 phone number Click down if you have unsuccessfully reached Aiello Home Services by calling (860) 292-2600 phone number 0 0 users reported that they have UNsuccessfully reached Aiello Home Services by calling (860) 292-2600 phone numberClick up if you have successfully reached Aiello Home Services by calling (860) 264-1160 phone number 0 0 users reported that they have successfully reached Aiello Home Services by calling (860) 264-1160 phone number Click down if you have unsuccessfully reached Aiello Home Services by calling (860) 264-1160 phone number 0 0 users reported that they have UNsuccessfully reached Aiello Home Services by calling (860) 264-1160 phone number
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Aiello Home Services address600 Old County Cir,, Hartford, Connecticut, 6106, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 14, 2026
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