Adel Shop’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with purchases.
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Adel Shop Review: Decent First Buy, Return Nightmare for Dud Item
So I got two things from Adel Shop, right. The first item was pretty decent, and I'm gonna hang onto that one, but the second one, man, it was a total letdown. It looked nothing like what they showed on their website, and I was like, "Okay, no biggie, I'll just send it back." But that's where the trouble started. I spent over a week trying to figure out how to return it. I even sent them an email 'cause I couldn't find any info on how to get in touch for returns, and guess what? No reply at all.
They don't have a phone number or anything, and they have this rule that you gotta contact them before you send anything back or they won't take it. Plus, you'd be on the hook for the shipping costs too. So I went off on my vacation, came back, and thought, "Alright, let's try this one more time." I forwarded my original email to them, and it was exactly 14 business days since the stuff had arrived, which is what their policy says is the limit for returns.
But now they're telling me they won't take it back 'cause it's past their "14-day policy." I mean, come on, it's like they're not even trying to help. Their customer service is a total mess, and it feels like they're just ignoring me on purpose. It's super frustrating 'cause it's pretty much impossible to return anything with them. Honestly, it feels like they're just out to scam people. I'm telling you, I'm done with them. There's no way I'm ordering from Adel Shop again.
Is Adel Shop legit?
Adel Shop earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Adelparis.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Adel Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Adel Shop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Adel Shop reviews 0
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About Adel Shop
The website is designed to facilitate online shopping with features such as product categories, filters, and a search function to help customers find specific items or explore the inventory. Adel Shop also provides size guides to assist customers in selecting the correct fit for clothing purchases.
Customers can place orders through the website, with Adel Shop offering shipping options. The details regarding shipping times, costs, and the geographical areas serviced are outlined on their website. The company also has a customer service system in place to address inquiries and issues related to orders, returns, or other service-related questions.
Adel Shop's return policy is available for customers to review, detailing the conditions under which items can be returned or exchanged. This information is important for customers to understand the process and any potential limitations.
Overall, Adel Shop aims to provide a range of fashion and beauty products for online shoppers, with a focus on convenience and a variety of choices to cater to different styles and preferences.
1. Log in or create an account: To begin, ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please take a moment to register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Adel Shop. Ensure it is clear and to the point, reflecting the core of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Adel Shop. Mention specific key areas such as customer service, product quality, delivery, pricing, or any other relevant aspect of your interaction with the company. Include details of any transactions, clearly stating the nature of the issue, and outline any steps you have taken to resolve the matter directly with Adel Shop, including their response or lack thereof. Explain how this issue has personally affected you, whether it be frustration, financial loss, or inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your issue with Adel Shop. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and confirm that all relevant information has been included to support your case.
8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, make sure to monitor your account for any responses or updates. ComplaintsBoard.com may provide notifications or further instructions regarding your complaint, so staying informed is crucial for a timely resolution.
Overview of Adel Shop complaint handling
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Adel Shop contacts
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Adel Shop phone numbers+1 (303) 893-0552+1 (303) 893-0552Click up if you have successfully reached Adel Shop by calling +1 (303) 893-0552 phone number 0 0 users reported that they have successfully reached Adel Shop by calling +1 (303) 893-0552 phone number Click down if you have unsuccessfully reached Adel Shop by calling +1 (303) 893-0552 phone number 0 0 users reported that they have UNsuccessfully reached Adel Shop by calling +1 (303) 893-0552 phone number
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