Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
Register
Write a review File a complaint
CB Fitness Centers and Gyms Zone Fitness Staff and hygiene
Zone Fitness

Zone Fitness review: Staff and hygiene

C
Author of the review
8:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was DISGUSTED!

The reception ladies have a big attitude - they give you dirty looks the entire time you are there and are very short with you. I had an appointment and when I arrived the instructor did not know he had an appointment. He was unaware of the injury I had discussed with the staff the day before (The man who helped me the day before was also very happy to tell me that this gym is not in a safe location - your staff obviously do not want to attract customers). He told me he did not know how to instruct me on what machines or exercises to do for my injury. All he said was I must not lift heavy weights.

The inside of the gym looks nice, however while I was training a man in the weights section spat on the carpet and then ran his foot over it and carried on training.

The women's bathroom is an utter disgrace. There are cockaroaches inside the lockers. There is no space in the shower to hang a towel or hang your clothes while you shower.

The shower door opens with the slightest movement and even though there was a staff member cleaning in the bathroom, the shower I entered had diluted blood on the floor. The lady cleaning also just throws a bucket of water from the hand basin onto the shower floor to clean it. One of the toilets was not in use as it was clogged with toilet paper.

UNHYGENIC!

The Operations Manager told me that the staff are just doing their jobs and they can't help what members do unless they catch them in action. The Manager had NO intention or interest in the complaint.

WORST GYM FRANCHISE! Do not recommend!

Desired outcome: For the staff to be respectful and for the gym to be hygienic

More
Send message
Copy link
Report
Helpful? 0 0
Share
Reply

More Zone Fitness reviews & complaints

Zone Fitness - cancellation of contract 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zone Fitness - contract not cancelled 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zone Fitness - cancellation of contract
Zone Fitness - being lied to in order to sell a gym contract 2
Zone Fitness - contract cancellation 1
Zone Fitness - Cancelation
Zone Fitness - Untrained operation manager
Zone Fitness - fees I know nothing about
Zone Fitness - Gym Membership And Unfair Outstanding Amount On Account 1
Zone Fitness - Cancelation never done!
View all Zone Fitness reviews and complaints
Previous review Next review
0 comments
Add a comment

  1. Zone Fitness contacts

  2. Zone Fitness phone numbers
    +27 21 425 9472
    +27 21 425 9472
    Click up if you have successfully reached Zone Fitness by calling +27 21 425 9472 phone number 60 60 users reported that they have successfully reached Zone Fitness by calling +27 21 425 9472 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 425 9472 phone number 93 93 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 425 9472 phone number
    +27 21 949 0685
    +27 21 949 0685
    Click up if you have successfully reached Zone Fitness by calling +27 21 949 0685 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 949 0685 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 949 0685 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 949 0685 phone number
    +27 21 975 7275
    +27 21 975 7275
    Click up if you have successfully reached Zone Fitness by calling +27 21 975 7275 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 975 7275 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 975 7275 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 975 7275 phone number
    +27 21 782 7287
    +27 21 782 7287
    Click up if you have successfully reached Zone Fitness by calling +27 21 782 7287 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 782 7287 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 782 7287 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 782 7287 phone number
    +27 21 987 1651
    +27 21 987 1651
    Click up if you have successfully reached Zone Fitness by calling +27 21 987 1651 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 987 1651 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 987 1651 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 987 1651 phone number
    +27 2155288275
    +27 2155288275
    Click up if you have successfully reached Zone Fitness by calling +27 2155288275 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 2155288275 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 2155288275 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 2155288275 phone number
    +27 21 788 3200
    +27 21 788 3200
    Click up if you have successfully reached Zone Fitness by calling +27 21 788 3200 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 788 3200 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 788 3200 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 788 3200 phone number
    +27 21 930 5150
    +27 21 930 5150
    Click up if you have successfully reached Zone Fitness by calling +27 21 930 5150 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 930 5150 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 930 5150 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 930 5150 phone number
    +27 21 492 8522
    +27 21 492 8522
    Click up if you have successfully reached Zone Fitness by calling +27 21 492 8522 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 492 8522 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 492 8522 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 492 8522 phone number
    +27 21 376 6689
    +27 21 376 6689
    Click up if you have successfully reached Zone Fitness by calling +27 21 376 6689 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 376 6689 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 376 6689 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 376 6689 phone number
    +27 21 685 5588
    +27 21 685 5588
    Click up if you have successfully reached Zone Fitness by calling +27 21 685 5588 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 685 5588 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 685 5588 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 685 5588 phone number
    +27 21 418 1255
    +27 21 418 1255
    Click up if you have successfully reached Zone Fitness by calling +27 21 418 1255 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 418 1255 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 418 1255 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 418 1255 phone number
    +27 21 493 3257
    +27 21 493 3257
    Click up if you have successfully reached Zone Fitness by calling +27 21 493 3257 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 493 3257 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 493 3257 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 493 3257 phone number
    +27 21 492 6807
    +27 21 492 6807
    Click up if you have successfully reached Zone Fitness by calling +27 21 492 6807 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 492 6807 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 492 6807 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 492 6807 phone number
    +27 21 372 0511
    +27 21 372 0511
    Click up if you have successfully reached Zone Fitness by calling +27 21 372 0511 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 372 0511 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 372 0511 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 372 0511 phone number
    +27 21 914 4433
    +27 21 914 4433
    Click up if you have successfully reached Zone Fitness by calling +27 21 914 4433 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 21 914 4433 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 21 914 4433 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 21 914 4433 phone number
    +27 10 494 3977
    +27 10 494 3977
    Click up if you have successfully reached Zone Fitness by calling +27 10 494 3977 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 10 494 3977 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 10 494 3977 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 10 494 3977 phone number
    +1 24930035
    +1 24930035
    Click up if you have successfully reached Zone Fitness by calling +1 24930035 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +1 24930035 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +1 24930035 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +1 24930035 phone number
    +27 11 852 4943
    +27 11 852 4943
    Click up if you have successfully reached Zone Fitness by calling +27 11 852 4943 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 11 852 4943 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 11 852 4943 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 11 852 4943 phone number
    +27 12 111 1633
    +27 12 111 1633
    Click up if you have successfully reached Zone Fitness by calling +27 12 111 1633 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 12 111 1633 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 12 111 1633 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 12 111 1633 phone number
    +27 12 321 0266
    +27 12 321 0266
    Click up if you have successfully reached Zone Fitness by calling +27 12 321 0266 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 12 321 0266 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 12 321 0266 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 12 321 0266 phone number
    +27 11 680 0630
    +27 11 680 0630
    Click up if you have successfully reached Zone Fitness by calling +27 11 680 0630 phone number 0 0 users reported that they have successfully reached Zone Fitness by calling +27 11 680 0630 phone number Click down if you have unsuccessfully reached Zone Fitness by calling +27 11 680 0630 phone number 0 0 users reported that they have UNsuccessfully reached Zone Fitness by calling +27 11 680 0630 phone number
    More phone numbers
  3. Zone Fitness emails
  4. Zone Fitness address
    Sable Square, Bosmansdam Rd, Milnerton, Western Cape, Cape Town, 7441, South Africa
  5. Zone Fitness social media
Zone Fitness Category
Zone Fitness is ranked 70 among 83 companies in the Fitness Centers and Gyms category
#68 Shakshi Wellnness Shakshi Wellnness #69 Peak Fitness Peak Fitness #70 Zone Fitness Zone Fitness #71 Gym Company Gym Company #72 Xperience Fitness Xperience Fitness
Trending companies
True Fitness
32 reviews
YMCA
350 reviews
Gym Company
241 reviews
Virgin Active South Africa
592 reviews
Zone Fitness
206 reviews

Most discussed Zone Fitness complaints

Gym Membership And Unfair Outstanding Amount On Account
1
(opinions to this review)
 Account cancelled yet still being charged
1
(opinions to this review)
 contract not cancelled
1
(opinions to this review)
Zone Fitness alternatives
Crunch Fitness 419 reviews Planet Fitness 948 reviews Aktive Fitness 10 reviews Work Out World Waltham 10 reviews 9Round Fitness 1 review