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![Waste Management [WM] Reviews and Complaints](/images/business/45h/123283/waste-management-wm.jpg "Waste Management [WM] Reviews and Complaints")
I canceled my service in April and paid the partial payment for April. Next thing I get is a bill they call "cart removal fee" for $75! They actually expect me to pay for them to come pick up their Trash can. I called their customer service line and told them it will not be paid to no avail. I just don't want to see this on my near perfect credit report as 30,90,500 days late because I will never pay it
Desired outcome: I would like to see it gone and for no one to be expected to be charged for something like this. It's just a money grab
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A "cart removal fee" is just a petty cash grab — and you're right not to pay it. If they dare ding your credit, dispute it immediately with all three bureaus under the FCRA. Send Waste Management a certified letter demanding they prove you agreed to that fee. They'll fold.