Eagle Auto Parts

Been to the store several times and they're usually do not have what we need nor do they understand what's needed needs to be a little bit more customer service I believe the manager needs to get more involved went there today to have my car checked because of a check engine light the gentleman said that their machine little handheld machine is broken and has been for about 5 months they say that they've asked for a new one but yet they have not received one I'm asking if y'all could get them fixed up so they could do their job correctly and help customers more efficiently and I would appreciate what you can do