Monarch Dental

They have charged me different rates different from my insurance cost list. Had to fight for credit over 2 months back in oct 2022. Then another claim was sent out after I resolved my issue in dec 2022. That second claim gave me a credit of 64.89. staff member agreed to credit and took a partial payment on my next appointment in April 2023. Now they don't see credit. Now credit collection agency calling me for money. I called my insurance and they said they sent money in , February 2023. So money is no where to be found on their books.