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CB Wholesale BJ's Wholesale Club 70 Cluff Rd, Salem, NH, 03079, US
BJ's Wholesale Club company logo
BJ's Wholesale Club
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BJ's Wholesale Club company logo

BJ's Wholesale Club

70 Cluff Rd, Salem, NH, 03079, US
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2 complaints
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Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
9:00 am - 7:00 pm
ComplaintsBoard
M
1:18 pm UTC
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BJ's Wholesale Club - The customer service

I went into BJS Wednesday night to buy a Gazebo, they charged me $1200 from my credit card then, proceeded to tell me they didn't have it in stock! To come get the display and we needed to take the display down ourselves & bring our own tools! They were really rude & saying comments stating we were stealing & then one of the workers then crashed his cart into the gazebo. So, we decided to just return it! A manger then said we can get the black one to pay for the black one because, it is in stock! SO WE DID BUY the black one! I called today @ 1:15PM and they stated they had no notes of the purchases & also they returned my money the charge is still on the card! I would never do or buy again from here! They were so rude & no caring at all! Save your money & go else where!

Desired outcome: Just be more kind & treat customers with respect!!!

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S
8:11 pm UTC

BJ's Wholesale Club - Unethical behavior

I have been purchasing bottled water for years and have paid deposit on bottles using vouchers when making additional purchases now due to covid bottles are not being returned and I am being told I cannot cash out my vouchers due to handling of vouchers yet it is ok for you to take my cash return me change and a paper receipt how is this safe enough to stop spread but handing me my money in exchange for vouchers that I have paid you for is too dangerous corporate greed how much has your company pocketed due to stealing deposit money

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