Consumers Energy

I live in Michigan, specifically the Wacousta Michigan area. Every time there is a major outage the CE crews work from the Wacousta area (intersection of Wacousta and Herbison roads). They get power restored there and then report "power restored" from Wacousta east to Francis road when in fact it never is restored. I have The crew resets or replaces that fuse and hase restored electricty each and every time.