Moe's Southwest Grill

I order food for my roommates and i off of the app and my bowl was messed up. There was no queso and they put sour cream on it.the receipt shows it correctly under the second item. I hate sour cream so i wouldn't eat it. My roommate also didn't receive sour cream in hers in the first order. The third order did not have guacamole on it which we paid extra for. The store was not busy when i picked up the order. I thought the app was supposed to enhance my experience but i will never use it again. I did not get what i want and i want my money back for the bowls and wrong Doug beef. Thank you.