Raise

I bought two gift cards from the company www.raise.com. It was the worst experience and the seller simply misled me. I was disappointed. After I purchased these cards, the seller told me to wait 3 weeks. After that he didn’t provide any info, no delivery and when I contacted him, this jerk advised me to wait more time. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?