Ross Dress for Less reviews and complaints 2
View all 667 complaintsRoss Dress for Less - Rude manager
I had a very disappointing experience with the manager Sandy at Ross. As a customer I did not like her customer service at all. She came across as very unprofessional and always seemed annoyed to be working. She often gave attitude to customers instead of being helpful which made the shopping experience uncomfortable and unwelcoming. l also noticed that she...
Read full complaintRoss Dress for Less - Merchandise complaint
I visited the ross store #1376 on 2/27/21 I placed a ring on hold with the cashier desk upon arriving to the store, I was reassured my merchandise will be available at checkout. I browsed the store to shop for other items after 1 hour I went to pay & spent $243.00 to find that cashier adriana sold my ring to another customer. Unacceptable service!
Desired outcome: To better train the cashiers when items are placed on hold while customers shop! Verify if the item placed on hold belongs to the individual before giving it to another customer.
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