CB Department Stores T.J. Maxx Credit card

T.J. Maxx review: Credit card

ruth simons of Dillsburg, US

Oct 22, 2023 10:50 am EDT

Verified customer

Featured review

Hello tj maxx. I have been shopping with you for over 25 years.

I have a tj maxx credit card.

I was in boston ma.Washington street store and made a purchase of over $300.00 on 10-19-2023, all items were runway red tag sale (no receipt?) all i wanted was to move the charge off my husband's non-tj maxx and onto my tj maxx card. .

At that time i did not have my card on me, so we paid through my husbands card.

Went back in the next day 10-20-2023 and no way was your store manager capable of locating my transaction from the day before let alone permit me to transfer my balance over to my rewards card.

Why is this so difficult? i missed out on over $300.00 of rewards points and discontinued my shopping spree. The store manager told me there was no way without a receipt that he could find the transaction let alone permit it to be put on my card. All i wanted was to do that and continue to shop.

I did purchase a few items; however, i left the store extremely put off and disappointed.

Please explain to me if the store gave me no receipt...And i remember pressing "print only". I went to the store the next business day with the merchandise with the tags on them, not wanting to return anything?

ruth simons

Desired outcome: GIVE ME SOME REWARDS POINTS

T.J. Maxx - store policies 31

Resolved

T.J. Maxx - bad employer 15

Resolved

T.J. Maxx - lied about return policy 10

Resolved

T.J. Maxx - declined checks 16

T.J. Maxx - stealing 21

Resolved

T.J. Maxx - Merchandise return

T.J. Maxx - customer service

T.J. Maxx - online shopping 1

T.J. Maxx - I am complaining about clearance price item

T.J. Maxx - shady practices-poor customer service

Resolved

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T.J. Maxx contacts

T.J. Maxx phone numbers

+1 (508) 390-1000
+1 (508) 390-1000

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+1 (800) 926-6299
+1 (800) 926-6299

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Customer Service

+44 192 347 3561
+44 192 347 3561

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United Kingdom

+61 130 076 8913
+61 130 076 8913

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Australia

+43 19 287 669
+43 19 287 669

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Austria

+49 21 188 223 267
+49 21 188 223 267

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Germany

+353 12 476 126
+353 12 476 126

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Ireland

+31 107 114 866
+31 107 114 866

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Netherlands

+48 225 510 727
+48 225 510 727

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Poland

+1 (833) 888-0776
+1 (833) 888-0776

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