Tim Hortons

10 Cow Bay Rd, Eastern Passage N.S. This is the location that I have issue with. Today I waited 20 minutes in their drive thru (which is pretty normal) 10 minutes was behind the car at the window. I finally turned my car off & waited. Multiple orders out of this car & 2 drinks & 2 food orders had to be returned & refilled. The truck behind me was able to back up & get out of line to leave but they had already taken his order. I have spoken to the manager before but she comes off very defensive & very rude. Absolutely no people skills. Thank you for your time.

We were in Tim Hortens 45St Wasaga Beach Ont yesterday Aug 4th,2022 at

12:30pm.

There was not a clean table to be found and the garbage was just over flowing and the floors should have been cleaned. I had to clean my own table.

I could understand a little bit better if they were short staffed for it was really busy but that was not the case. They always seem to have the time to stand around and talk. Do I really need to go to another Tim Hortens in the area which I know are always well kept. They should all be clean.

In the last week I have been to four different Tim Hortons in the Toronto surrounding area and your product, harvest breakfast sandwich, has not been available. As a person who likes to eat vegetarian, and loves the other offerings from Tim Hortons, I find this very frustrating Trying to eat more healthy. Again, this is not one specific location but several. Whether it’s lack of demand or too much demand, I find it unfortunate that every time I go to enjoy this very good product, it’s not available. I appreciate the vegetarian options that you are putting forward and want to take it vantage of them.

We have had ENOUGH! LOCATION 2434 CLEARBROOK RD ABBOTSFORD BC. Last time we placed and order for two Bagel belts and two drinks, we get home and neither has egg. My husband drives back. And he gets attitude, girl takes them back gives him two new ones. One had no bacon. So, he goes back THIRD time. No apologies. Nothing. And gives him third one to replace first one.

Another time I got totally wrong coffee order and wrong sandwich totally... don’t know why we go back here, except its close.

TODAY. Order #409 drive thru we order two breakfast sandwiches on biscuit and one of them is a ripped torn partial top not even a full top of a biscuit. They must have eaten rest of it.

We will be leaving a google review. And will never shop at this tims ever again. Do they never give sleeves either anymore unless you ask? Are they mandated to take my order and tell me to drive ahead of window and wait. No ones behind me? Are they not supposed to cut a toasted bagel in half? They never ever ever do? I could go on and on...with issues on almost every order. Today we had enough. We are letting you know only a fraction of the issues we have with our local Tim’s.

Is filthy dirty restaurant they are operating in Kingston Ontario we need the health department there! Filthy filthy filthy dirty bathrooms restaurant disgusting! Garbage fall out of toilet paper place hasn’t been washed or clean since probably it was opened.

The health department needs to be called they need to be shut down, I thought Tim Hortons had more control of their franchises!

I'm a former employee of Tom Hortons. And I have been yelled at I've been bullied, embarrased by one of my supervisors. This happened on July 28, 2021. On 2 occasions that day , the supervisor that was on duty. I asked to go on my break. He said no. Do I said ok. He then changed his mind and said go on your break but not in kind words. I was finishing up the tables, when he came back to the dining room and yelled. Go on your break. That I have 15 minutes. I usually have half hour because of my meds and eat. But he never let me.In front of customers.

On Saturday, July 30th, 2022 my partner and I went to Tim Horton's at 670 Wonderland Road, North in London, Ontario, Canada.

We tried to leave by the exit but it was blocked by 7 young men on the walkway outside. Two were sitting in lawn chairs, others were leaning on nearby cars and one had a stick. We went out the entrance and I said to them "Why are you sitting there? You should move on." The one with the stick started to smack his hand with it and said to my partner "You better tell your woman to keep her mouth shut." My partner yelled "Don't even go there." We left.

There was something threatening about them and it was obvious their intentions were not good. This was not a good situation for the employees in the store or their manager.

Just went to Tim Horton in Kars Ontario canada and ordered 2 bacon turkey club meals and drove all the way back home and there is no bacon in the sandwiches?

I'm not one to complain as this is not the first time I've had issues but this is not acceptable.

This happened on the 30th of July.

It's just very dissapointing to pay for something (especially with the price of food these days) and not realize you don't have it until you get home..

Would appreciate some sort of compensation.

Michelle Robertson

[protected]@msn.com

We ordered 6 bagels, 6 coffees, 1 croissant, 1 muffin & 1 donut and supposedly one ice cap which they did not charge and We do not have time to line up again as it is too long. We waited about more than an hour. Out of the 6 bagels, 2 bagels are totally burned and unconsumable. There is only 1 person working in the cashier and he is a pretty chill guy. I understand they are very busy and we are waiting patiently so we until want to get our order correctly and eatable. they r not using paper to pick up danish that is un sanitary specially he is working from cash, to making coffee and giving donuts.Boston cream donut, the chocolate stucked to the paper so it no longer look like boston cream. For a morning service in port hope en route they do not have enough selection. No cookies…No croissant..not enough timbits and no special donut.

please stop the total medical rights infringement to privacy! stop try requiring vaxx info and discriminating against some campers!

I have been boycotting tims since I became aware of this rights violation policy as has my family 30+ people and will continue to do so as well as discussing your discriminatory camp policy with people I meet!

thanks maria vandervegt oakville ontario

I’m not usually one to complain but I recently went thru the drive thru, when they took my order they kept laughing thru out the headset and couldn’t get my order right but then I get to the window, I pay, I get my drink and it was made wrong and after they just tell me they are out of sugar, after they hand the ice coffe to me they inform me that they are out of sugar. I wait about 5 minutes for my bagel, I got the wrong bagel. Anyways I go into the restaurant and they all were laughing and proceeded to talk to one another and say that they knew it was the wrong one handed out and they proceeded to laugh and think it was a joke. I was truly nice about it but I did not even get an apology or refund. customer service was horrible, even worse then McDonald’s and that is saying something. thank you

I ordered a bagel, donut and a double double at the drive thru. I got home and It was a tea. I filed a complaint. A month later someone form the location offered me a free coffee. I declined as I should have received a free combo breakfast meal. I have asked for head office to call me as well as the regional manager and no call. Below is what I get from Head Office. Below are the 2 e-mails that I get. Nobody will deal with the issue that is now 3 months old.

I am sorry that you have not been contacted, and this process has taken so long to resolve. I do not know why you have not been contacted to address and discuss your concerns. As I can not comment as to this, I have added your file to the escalation list, yet again, in hopes of getting the correct person to reach out to you.

As mentioned, we unfortunately can only have the ticket be escalated. This is the furthest we can have the ticket go. We cannot make any outward calls. Please let us know if you have yet to be contacted after 10 business days.

the service here on Sunday July 24th around 11:30 am was unacceptable.

I opted for this location instead of McDonalds in Acton.

The location was busy.

it took 10 minutes to get my order placed

It then took over 20minutes to get to the pay window. Ridiculously slow.

my order still wasn't ready. 5 more minutes for 2 Sausage and eggs on muffins with hash browns and bottled juices.

The hash browns were soft, one of the muffins was missing a piece. The eggs were just barely cooked enough.

At least the person at the window did say sorry for the delay

35mins is more than a delay.

We used to buy these every trip to Timmies and for years now they’ve been unavailable? Please reconsider reintroducing your wonderful walnut crunch again. You’re coming out with birthday donuts, Reese’s cheesecake donuts how about bring back a favourite one for those of us over 30? Please, thanks for your time , Cliff and Karen king , [protected]@outlook.com

We have been regular customers to Tim Hortons for many years, recently though the stores were supplied with new coffee makers and the constant beeping is so annoying, when asked if they could stop the beeping we are told that they are supposed to beep. So we now leave rather than stay and listen to the continual beeping. The beeping is hard on the ears so we leave and get our coffee elsewhere, the staff should be trained on how to insure that the beeping gets turned off. Lost a regular customer

Marianne and Ben Faber

When into the Deer Lake, Nl, Canada. Tim Hortons on Monday July 18 2022 at around 7:30am. The bathrooms were deplorable. Rings around the toilets in female bathroom. They weren’t fit to sit on. Obviously hadn’t been cleaned in a while. Floors in main eating area were very dirty as well. I always thought Tim’s were super clean but not this one. Well never eat here ever again.

I am forward a picture of what is about one of your managers who beat up a native person in North Battleford, Saskatchewan. It has been on the news as well as all over Facebook is where I took this picture from. Please do what is right and fire this man. This is not what you are all about I am sure.

Thank You

In one county, at the Pictou Tims a medium coffee is $2.15 ( taxes in) in the next County, Truro; Colchester county 20 mins away a medium coffee is $2.05 ( taxes in) As someone who goes to both in both counties I'm quite upset to be paying more at one than the other for the same product.

I am from truro - small coffee $1.70, med is $2.05 & large is $2.30. My girlfriend lives in pictou and the coffee is $.05 more then truro... Why? this has been for at least 6 months now