The Salvation Army USA

I've been going to the salvation army for years in Manassas Virginia 11201 Balls Ford Rd, Manassas, VA 20109. Me my family friends and relatives all donate and shop there. The goods sold there are donated and the money goes to charity. The location is a thrift shop. I purchased many items there and have gone there many many times over the years mostly about once a month or more and at times I'd say weekly or more. Thrift shopping is a fun thing to do for many people and it supports good causes. We donate and we buy it helps charity.

Problem I see at this location now is the prices have gone out of reach over what people should pay.

People shopping at thrift shops look for a deal. They either don't have money and are buying used and the people in the community that don't have money get things they need at a discount. Other sales are people just looking to buy things to either resell or get at a discount. This is the way of thrift shopping. This is how salvation army has grown to what it is and will hopefully stick around being.

I go to goodwills and other salvation army locations in the area I am very well aware of thrift shop pricing.

This Manassas location has increased its pricing over the years and has now got to a point that I no longer and most others no longer want to shop there.

Is salvation army looking at the online reviews and google maps reviews and the sales?
Knick knacks that used to be a dollar are all in the $5 range now. Knicks that were five dollars now sell for $10 and up. Vases sell $15 and up. Plates are like $7 to $8 a piece.

The pricing for most items are extremely high. I see now they have more complete sets not selling and sitting on the shelf because no one's buying complete sets of dinnerware priced it more than they'd cost new.
How much is a full place set brand new even at a decent retailer. A plate, cup, saucer, small salad plate, and whatever else. How much is that going to cost salvation army pricing? More than new.

I looked at multiple dinnerware sets and could find the same maker for less money on Amazon buying it new then from this thrift location. The pricing is not the same in the Annandale location or outer areas only this Manassas location has very strange pricing.

I priced the generic White Cornell dinner plate on Amazon brand new for a set of eight for 30 to some dollars. At 8 a plate at the thrift shop it's more money used then new. It doesn't make sense.

I understand that most thrift shops have not really adjusted their Blu-ray DVD pricing that is used. But that's just the industry in this area. But that pricing is also way off. Brand new movies are $5 now in routinely go on sale clearance at Big lots for under $5 even a $1.25 to a dollar fifty for a brand new Blu-ray movie but the same movie is $5 at a thrift shop used. So there's why Blu-ray and DVD movies aren't moving cuz they're pretty cheap new and cost about the same brand new so why buy it used from a thrift shop. Anyway that's just this area in time saying something that should be fixed but that's all locations. The pricing at this location with the general merchandise is so wrong I'm hoping someone looks into it. As I said I spent hundreds of dollars a month at this location and now spend nothing pretty much if anything and go much less.

I'm not sure what's going on but I noticed people don't shop there the same and everybody has the same complaints. The clothing still seems to be selling but everything else is no longer like a thrift shop and more like a consignment store. This is disappointing due to not being able to buy the normal thrift shop items and get the normal thrift shop pricing. I genuinely mean this I would spend hundreds of dollars a month at this location at a minimum no less than 70 some dollars a month because I somehow didn't go in but now I get by by spending $5 or so no more than $10. Why the pricing is so outrageous. I wonder if it's kind of affected the money that the store makes. I just think this pricing is bad for the community, bad for the organization, bad for the long time customers and future customers, and for the organization to make money that's ultimately helping people.

Hello, so 2 of my tenants went to the salvation army and applied for rental assistance. They qualify for their services. One of the renters I have is actually my ex. But because of my past experiences I ensured we made a rental contract we both agreed that was a good thing. So due to him being in appeals with his unemoyment since March 2nd he has yet fallen even further behind. I only get 535 a week and uo u til a month ago he had his 2 older boys living with him. Plus every other weekend at the least his other 3 kids were here also. He went for the interview and she told him he needed to provide proof of the children via tax return or medical cards or whst not. He provided that even somethibg saying he was negatively impacted by covid which he did. Not sure why she needed the info for the kids since they no longer reside here but he provided it anyways. Then 2 days later she caked me and said I can't charge my husband rent. First off the only reason we are still legally married is due to my personal issues with my ex husband. He has attempted to kill me on mtiole occasions and theb only way to protect my kids and their home is if i was to remain married and that way everything goes to Uriah. I havev a will but I know it can be changed easily unless it's a surviving spouse . My kids dad passed away and all our family. This isn't Ok I have already talked to other members of the salvation army and was told that he would qualify I might just have to show we don't have things such as joint accounts or what have you which I can do but she won't have any part of it. Then my other tenant had an appointment and he has all his documents and he walked in she grabbed his papers abs she says he has to price he paid debt last 3 months with receipts and a bunch of other stuff. He needs paid debt for 3 months he moved in last July on the 20th paid July to August then August to September then webbed the thing went into effect that I couldn't evict him he stopped paying rent. This is absurd. I don't know this lady or what her problem is exactly but something needs to be done. I haven't gotten help of any kind my whole life up until a couple years ago and I haven't received even power bill help in over 1 year. I've been on my own since I was 13c and until I was 36 I never reached out for help. So it's not like I have ever abused the system taken advantage of nothing. But I'm about to loose everything Nevada I can't support everyone and if they could catch up their rent it would help me and my kids from loosing everything. Please help rectify this matter at your easiest convenience. Also I tried to email her and she has me blocked to where I can't email either and won't return anyone's calls. Thank you

Brandy Westfall
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Also I just received an email and they claim they have talked to me on multiple occasions ans they have not one time I talked to the Amanda one time ever and they are saying rhey don't meet the minimum requirements. He did until she thought she knew something. I haven't reached out on Facebook or anything so I don't know where this is coming from.

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I arranged to have some items picked up from my home that were boxed and labeled on my porch. I received a voicemail message at 12:51 indicating that they would be by in 10 minutes. I called the main office at 2:40 and was told that the delivery was canceled and the truck was already back at the warehouse. I was told that I could set up another pickup for the following month. I requested to speak with a supervisor and the driver stated that they knocked on the door and someone stated that they did not speak English. We only speak English and no one was at home and my video surveillance which goes out to the street doesn't even show a Salvation Army truck much less on my porch.

I scheduled a pickup in March 2021 to be done in May was suppose to be in morning because I work nights. The day came and it was scheduled for 12 to 3. If course they came at 255p. I had to be back at work at 7p. They came said they had no room, took the drawers to desk and said they would be right back. Then 15 min later I get a call telling me they would come Monday morning. Well its Tuesday now I have been on the phone with the 1 800 number for 1 hr and still no desk pickup. Called to get my drawers back noone knows where they are. I WILL NEVER USE SALVATION ARMY AGAIN AND WILL PASS WORD ALONG TO EVERYONE.

Please take me off your mailing list! I've wrote in before to the Los Angeles office and spoke with others to no avail. I donated in the past till I was taken advantage of. I'm also in ministry and I've noticed this organization wast a lot of donors money on mass mail donor request even after they say no. The Salvation Army was taking unauthorized withdrawals from my bank account before. Can you please take my address and name off of your system? Others have promised they would. This should not take a court order. The Salvation Army has made a lot of people angry due to constant mail solicitation even after requesting to be removed. I hope you make a difference in my demand. Thanks for your help and God bless.

During a recent online auction, there was a Rolex listed. Oftentimes, the person who physically sees it can see things that you cannot. After viewing the photos, I posted a question asking if what I was seeing was gold plating worn off. The response I received was very rude from a Salvation Army employee who just got over $300 for a $20 watch (see attached photos). I have purchased several items from the Salvation Army (in store and online), but this definitely makes me think twice about making another purchase from the online auction. You kind of rely on the employees posting to represent the product to the best of their knowledge.
I started by purchasing through Goodwill auctions, but then switched to the Salvation Army after I received a group of 4 dolls, one had 2 large cracks on the face that basically went from ear to ear. The second had a completely shattered leg. None of the pictures showed this and when I asked they pointed out that the small print said there might be some damage. They also reminded me it was for charity (I already give to the Lupus Foundation, I purchased an item with the expectation of receiving the item that was represented).
If they thought the Rolex wasn't real, it should have said Imitation Rolex in the title and it seems from their reply, they knew it wasn't real. It is reasonable to think the people bidding on it thought it might be real because the winning bid did not represent what someone would pay for a fake Rolex. If I saw an item that said Picasso Painting and with a little inscription saying "not authenticated", I would be a little disappointed with myself, but not mad if I received a decent replica. However, I would be pretty pissed if I received a poster and that's what this was.

I was ridiculed while paying at the register by the female manager and a male employee. I am 73 yrs old and have never experienced such.
Was this another Asian hate action ? Because I am a Filipino myself.
I may go once a month to this store but this female employee is always there so she may be the manager and I can hear her loud voice ordering her subordinates.
She did not do what she did to me to the customer ahead of me.

I have donated to the Salvation Army for decades. Now 2020 I have to jump through hoops to donate anything. I had 3 couches, one was leather, with 2 accent chairs and wanted to donate them. 1. I contacted the main office in my area. 2. Spoke to the person in charge of donations. 3. I had to take pictures of the couches and chairs to get the okay to donate, even though I said there were not stains or rips. I took pics of front and back. 4. I had to call back and got the ok about the furniture. 5. We dropped it off at the main facility.
Today, I went to our local Salvation Army. We were greeted by a worker who came over to our truck to look over our donations. 1. We had car ramps. No he said, they do not take them. 2. Then he asked, what else are you donating? I replied, "two dog beds, no rips or stains. a table metal saw." He stops me and ask, is it broken?"My husband replies"no."Worker ask," Is it from Harbor Freight Tools?"We say,"yes, and we are donating it because we bought another one that is more heavy duty." The worker gives us the ok. My husband and I unload the item, which are in bins, and put them on the truck. The workers then calls me over to take the bins back. He says they don't keep them.
My complaint is that all these items could have been sold. If I had sold each item for only a dollar each I would have made more than donating. My experiences have been more frustrating than pleasant. I am giving you items to make money. I don't need you acting like you're paying for them. I will not donate to your cause at all. I will look for a place that is more appreciative and less entitled.

I went to the ARC in Phoenix and was there for 6 months, during which time I was able to get sober and remain sober. One day prior to my graduation, I was accused of possession of pornography which was absolutely untrue. I was immediately discharged, one day before my completion of the program. After getting back home and back to work, I began reaching out to the center, by letter, asking if they would please provide me with a statement of some kind, stating that I had been there for over 6 months time, without any alcohol or drug violations. I need to be able to show a judge proof that I did a 6 month program of abstinence from alcohol in order to be able to have my little girl back in my life again. You see all these advertisements by the Salvation Army that say how they want to help you reunite with your loved ones, etc. Well, I really need that help now and nobody there seems to care. I worked very hard while I was there. I did everything I was required to do. I did not possess the materials they accused me of, I don't even know what exactly they are referring to. But my guess is that it was something plucked out of the garbage piles we all had to walk past every day, where you would see the remains of that kind of thing, right out in the open. I did not do it, but I was blamed for it, and all my time and effort was shot down in an instant. It was a rough 6 months, they really work you to the bone, and getting sober is hard enough as it is. But what got me through was the thought that I would be able to have my daughter back in my life again. All I am asking for is a little note, an email, something that says I was in the center from this to that date, and that I remained sober the entire time. That is completely true, and sorely needed to progress in my goal. I was one day away from graduation. The allegation against me is not true. It is also not what I was there to accomplish. I was there to accomplish sobriety, and I was successful. I need documentation to that effect. Major Courtney Straton is ignoring my request but I won't stop reaching out until I get to the very top.
Most respectfully yours,
Raul Steven Luna
13221 N. 127th Lane
El Mirage, AZ 85335