Team Gunther Kia review: Exploitation of seniors and shady business practices

My 79 year old mother and 85 year old father who has dementia were pressured into selling her car and trading it in for a new car lease. Gunther Kia valued their 2019 Final Edition Volkswagen Beetle Convertible at $20,000 and then immediately listed it for $34,373 which is a 74% increase from the price my mother was paid days earlier.

Gunther Kia deserves to make a reasonable profit, but this is manipulation of an elderly woman and her husband who is struggling with dementia and doesn’t have the capacity to understand what they have agreed to.

Knowing how undervalued the trade-in was based on KBB, Edmunds, Carfax and a CarMax appraisal I contacted Gunther Kia and Gunther Volkswagen within an hour of my mother signing explaining that they did not understand the contract and asking them to unwind the trade-in and to pay cash for the $8,177.30 down payment. Gunther Kia refused to consider this request and my repeated attempts over the past week to contact Jake (Sales Associate), Pedro Reyes (Finance Manager) and David Del Pozo (General Manager) have all been unanswered.

My parents have been longtime repeat customers of Gunther Motors. They purchased 7 cars from Alan D'Agostino at Gunther Volkswagen over the years and felt comfortable that when he referred them to his partners at Gunther Kia that they would have their best interests and would take care of them. Clearly this was not the case and Gunther Kia seized upon the opportunity to cheat them out of the equity in their trade-in and pressure them into accepting an unscrupulous and unfair deal.