Super Star Car Wash review: Car wash claim

claim # 163987

On July 31, I used this car wash in Falcon, Colorado to have my vehicle wash. The first set of brushes tore the passenger side mirror housing off. The mirrors were folded in. After exiting the wash tunnel I got one of the attendants to help pick up the pieces and filled out a claim. I was told then that I would be contacted right away and what repair shop they used. 2 weeks went by and I had not heard anything. I went to the car wash and asked for the manager. He was to busy to talk to me and said he would call me back. I waited 3 hours and returned since I had not heard from him. He refused to talk to me and sent one of the attendants out with a copy of my claim with a hand written note on it that said he was denying the claim based on the age of my vehicle. Again he refused to meet with me to discuss. I later received an email that said my claim had been resolved and was closed. I have replied to that as requested and told that this was not resolved, and today received another email that said to contact claims at SSCWS. Email address doesn't work. PLease help.