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Specsavers Optical Group Reviews and Complaints

Specsavers Optical Group review: Disgusting sales information

meme52 of GB

May 26, 2026 1:16 pm UTC

Verified customer

Featured review

I visited store and got new glasses in mid february. Have discovered from visiting same store today, which is still within their 100 day guarantee period, that they were not reaction as asked for and believed to be in the price, it is my mistake, because I opted for a better bi focal lens I had apparently not wanted reaction also because they discounted the price which was untrue I couldn't get the reaction anyway. They are now saying it could be done but I am expected to pay for them, or I could buy sunglasses. The manager is backing what the sales assistant said he told me, so much for the customer being right,

Recommendation: Beware of what information the staff tell you

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Specsavers Optical Group Contacts

Specsavers Optical Group phone numbers

+44 345 2020 241

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Whiteley, UK

+44 238 062 5625

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Southampton, UK

+44 156 273 3920

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Kidderminster, UK

+44 115 933 0500

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Nottingham, UK

+44 169 555 4200

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Skelmersdale, UK

+44 156 677 1888

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Cornwall, UK

+45 96 325 000

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Denmark

+358 102 184 381

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Finland

+31 356 288 311

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Netherlands

+27 860 105 405

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South Africa

+46 844 680 245

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Sweden

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Specsavers Optical Group emails

customerservice@specsavers.co.uk

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Support

Specsavers Optical Group address

La Villiaze, St. Andrews, Guernsey, England, Hampshire, GY68YP, United Kingdom

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May 28, 2026
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