Motor Trades.co.uk reviews and complaints

Dear Mr Harper

We are sorry to learn of your complaint. Please contact Operations on [protected] asking for Extension 706 and a member of the team will be happy to help you.

Regards, Operations

Somehow this worked for me

I am very disappointed in the way you have dealt with my complaint with regards to the way I was tricked into opening two policies. After googleing motortrades I'm not suprised to see you have a huge amount of disgruntled customers.
I have asked my bank and visa disputes not to allow you to take any further payments from my account. I will pay my balance monthly via check to reach you by the 1st of the month x3.
If my policies are cancelled and all money i paid refunded I will not carry out the following.
I will be sending a email on Thursday to the office of fair trading, trading standards google and other search engines explaining the way I was tricked and how you trick other customers with your auto renewal policies and other small print scams.
Then on Friday I will email customers who advertise on your website warning them of your auto renewal scam and other small print urging them to end their policy and to forward the email to anyone else in the trade. I will send 1 generic email to a min of 10 recipients per day until i am sure i have cost you £1000's.
This is not the way i like to do things as i have better things to do with my time, i therefore hope i am refunded, i don't do getting ripped off.

Dear Mr Alvers

Thank-you for your posting of 10 February 2012; it is not clear if you are an advertiser with Motortrades – if you are, please contact us directly, and we will resolve any customer service issue that you may have.

You can contact us directly on [protected] asking for Operations on extension 7803 or by email to optout@motortrades.co.uk

We have a genuinely decent Customer Services team that do their best to fully resolve any complaints within 2 business days.

We currently have around 330, 000 active listings on-line with us, and with this level of listings, it’s inevitable that some complaints will arise from time to time.

Moving back to your posting, we don’t accept that Automatic Renewal is “sneaky”;

Automatic Renewal is used by many businesses in the directories field now, including the UK Market Leaders, Yell.com and BT with their Customer Street and uFindus.com Brands.

Indeed, as many of our Services include telephone number packages, call routing and web services / domains as part of a “bundle” Automatic Renewal and no risk of interruption to services is highly valued by our Customers.

Whilst there is no legal obligation for us to remind advertisers that their agreement remains in Automatic Renewal, we do issue monthly reminders to all advertisers and many thousands of customers choose to opt out of the Automatic Renewal programme following receipt of the reminders. Customers that don’t opt out remain within the programme and are then called by our Renewals Team to agree ant future renewal by telephone.

Earlier in our posting we made reference to both Yell.com and BT Directories using Automatic Renewal within their agreements. For reference purposes, this can be evidenced at the following links.

Yell.com Automatic Renewal

http://marketing.yell.com/legal/new-media-conditions.html

BT Directories Automatic Renewal

http://www.btcustomerstreet.com/resources/downloads/terms_and_conditions_11_12_2009.pdf

Specifically;
16. Renewal or Extension of Contract Yell.com
16.1 By entering into a twelve (12) month Contract (with Yell.com) for the Services set out on the Advertisement Order you agree to enter into a contract for advertising of an entry for THE NEXT AND FOLLOWING twelve (12) month period unless you opt out.

i to have had big problems with this company, the called me it would be about 2 years ago and you would not believe the way the operate, as you said they bully you, wellk we came to an agreement and i started to pay with my card, in three months they took £3000.00 pounds i sent email called them to no response.i have been paying now for 2 years, o gess what 4 phone calls in 2 years, they are crooks, dont deal with them i havestopd the last 3 payments now they can take me to court, why do thegovernmentt let thease bandits operatee,

Motor trades are tricksters.They have an auto renewal clause in their contract which they liken to yell.com and BT.However I am a yell customer and yell do not have an auto renewal clause at all.If the yell rep does not renew the contract towards its end, the advertisements simply lapse.I have spoken to many people within yell.They are just full of it.Steven Drake

THE LAST KNOWN ADDRESS IS:-
THE COACH HOUSE
BADDOW PARK
WEST HANNINGFIELD ROAD
CHELMSFORD
ESSEX
CM2 7SY

It is funny that ufindalocal .scam have stopped so now looking for there next scam to rise its head and it would be nice for x staff to come on hear to say sorry and offer to give back the money that you all got from ripping off hard working men and woman you should all be locked up and if any one has steve jakes address as most of as would love to pop round for a sunday tea and a chat

http://s27.postimg.org/q2dc65hkj/image.jpg

This is the fellow, it wouldn't let me attach the image, so uploaded to post image.

Well, I wonder who this fellow is!

The people who run these telemarketing company's from Essex are a joke it's the same crap time and time again . It's amazing that Essex trading standards have not put a stop to it . Steve jakes is another name that crops up time and time again as well . 5 mins research on google into ufindalocal will give you pretty much all the info you need on how they run these operations . Incidently ufindalocal was the one I got cold called by in 2012, I had my own website and had linked it with google business directory witch is obviously how they got my number . This guy rings me up saying he has all these bathroom jobs in my area and needs local traders like myself to do the work . Ok I'm interested, we then have about a 20 min conversation about what I do and my business and I pretty much give him the whole company history thinking that I need to sell myself to this guy if I'm gonna get all this work falling out his backside . Then about 35 mins into the call ( we're all pally now ) the conversation seamlessly move toward me signing up with them, only now do I get the name of the company Ufindalocal wich I have to ask for 3 time beffore he says it clearly enough. Next thing I know I'm on the phone to his colleague being recorded for 5 mins to what I thought was just to clarify the deal we had been talking about for me to think over the weekend . Thank god For sites like this i googled these scammers that night before they had my card details, and I deleted the e contract they sent me without opening it . I also sent away the recorder delivery the sent by post without signing for it. A month of non stop sales calls followed ( up to 30 calls a day sometimes) it was relentless and bullying . When they finally got the message that I wanted no part of thier crummy website for idiots it turned nasty, I got a call from some manager or other trying to hold me to the original agreement and saying I owed them 600 quid and that they have a recording of me agreeing to this and they would take me to court . I laughed into the phone and told him to F off because I was we'll aware that wasn't enough to hold me to deal as they needed to have tricked me into signing the e contract as well . I have since registered my numbers with the TPS online ( very important if your have phone numbers out there on the Internet be it your website or even and advert in gum tree ) . I rarely get cold calls now and on the odd occasion I do the end pretty fast when is mention TPS . The funniest thing was they made this website of theirs sound so fantastic that I couldn't believe how rubbish it was when I checked it out online . It was very confusing, not at all user friiendly and looked like a 5 year old had designed it . It was obviously just cobbled together quickly and they had even set up a Facebook business page that was also just for show because it had only had just enough likes about 30 I think and there was a couple of posts about 2 years old from when they set it up and that was it . I knew no one was bothering with it because if they had bothered to maintain a face book presence they would have seen all the complaints customers were posting on thier wall lol . After 2 or 3 years when trading standards catches up with them the money disappears they liquidate the company and the staff don't get paid . As its a ltd company the directors can't be made to pay the debts and its on to the next scam . Search media I think is one of the latest ones . Steer clear

PD has identified another believed sales manager, . driving an Black/grey AUDI S5 registration GF12 DHX.

He has also identified a possible 3rd manager who is driving a E-class silver mercedes with private plate.

PD has identified another manager at MotorTrade, and has been seen driving a Black / Grey AUDI S5, registration GF12 DHX

Also in the vicinity was a silver mercedes E-class, again believed to be another sales manager, registration.

PD says that there is no evidence yet linking CORBY with this company.

He also said that the guy believe to be one of the managers is still hanging round there, although the boss-man hasn't shown for a few days.

He's still on the case, but has asked me not to post any pictures till his work is done, he has lots - he wants to confirm that the pictures are of MOTORTRADE employees before they go public.

Snitch

Get your PD to check this man out :- The one and only DAN CORBY.
If he's still around Motortrades-Resourcer Grp Or Dev.Box. the companies are running illegally.
He is on The Disquaified Directors List at Companies House and Disqualified from 08/10/10 to 07/10/16.
His address etc are freely available

Address :

Disqualified From: 08/10/2010 To: 07/10/2016Company No: [protected]

This company is complete and utter ###, they tried it on with me and my business but I told them where to poke it, still wiaiting for the court summons to appear for the so called fees I owe them.

So I thought I would do a little research, they are based in Brentwood, Floor 3, Reigent House, Hubert Road, Brentwood - CM14 4JE

I've got a private detective on these guys and will disclose as much information as I can find about them

So far, and he's only been on them for a day. One of the believed managers is driving a BMW X5 X-DRIVE 4.0d registration YF13 PXU.

He's promised me pictures of the gent, will share these when they arrive.