spicy chicken sandwich & 2 pc spicy combo
I ordered a Spicy Chicken Sandwich Sandwich Combo and a 2 PC Spicy Combo to go - neither one of the orders were spicy! The 2 PC Spicy order was very cold and tasted like it was left over from the day before or longer. I called Popeye's Customer Service before I am writing this and the person took the information about this order, however did not seem to be...
Read full complaintservice,
my name is Yolanda Cotton I went to popeyes on 11/14/2019 at 7:41 pm and ordered a 2 piece dinner with biscuit and red beans and rice, a side of coleslaw and 2 classic chicken sandwiches, I did not receive my coleslaw, I did not receive my biscuit and they gave me spicy chicken sandwich instead of classic, I consider myself a valued popeyes customer because...
Read full complaintcustomer service
To whom it may concern, I have been a loyal Popeye's customer for over 30 years now. When the location at 2000 North Howard Street in Baltimore (#110952) first opened, it was the best location for friendly service and quality food I had visited in a long time. My son and I just visited this location and was disappointed to find that the quality of service...
cold and greasy food with a manager with a bad attitude
November 7, 2019 Popeye's Louisiana Kitchen Ref: Manager - Shonnise 4946 Hwy 6 North Store #2202 Houston, Texas 77084 To whom it may concern; Today Thursday November 7th, I went Into the Popeye's store # 2202 at 3:30 pm. I had four people ahead of me. I notice that the manager Shonnise was talking bad to the employees and also with a bad look on her face...
Read full complaintchicken sandwich
I called Popeyes 2 hours before I went there to see if they had chicken sandwiches left, and waited in line for 2 hours waiting on a chicken sandwich, just to get up to the window, just to hear that they were out of them. Lady on the phone said that, as long as I made it before 6pm. What a waste of time, and bad customer service for not letting people in the line know that they were out of them.
fries and chicken sandwich
My family went to Popeyes tonight November 2nd to get the family tender meal with two sides and a chicken sandwich. We had ordered the meal 20 minutes before we arrived. When we pulled up to the window they informed us that they were out of the chicken sandwich but did not have our order. So we were parked to wait while they made our meal. After 30 minute...
Read full complainttwo 2 piece snacks
I have visited this location on several occasions and was given old and undercooked chicken. The night time staff has intentionally given me old chicken on several occasions. I have gotten chicken from this specific location that was still pink inside with broken bones and hard. The managers were rude and did not care about being reported to corporate. I...
Read full complaintservice
Yes this is the second time I've been do your store in Pittsburgh on Wharton Street and both times I've gotten home and they forgot several items in my large orders today is November 3 I was one of the first customers of the day and they have no green beans no mac & cheese no coleslaw and they screwed my order up again where I live in Pittsburgh there i...
Read full complaintI never received my refund.
I had placed the order on Sep 30 and the order was not approved but they charged my credit card already, after an hour when I did not get any order confirmation, I requested a cancellation and they said they would refund it back to my card for which it been over a month and I have not received my money back.
I contacted the support and there was absolutely NO HELP.
All they did was left the conversation and said, we have already refunded the money.
Very bad service and I will never ever order from this app and will make sure people know who bad the service is and the company is not even capable of helping.
Worst Experience!
service / poor management
On 10/20/2019 at 6:31pm I placed a order in drive thru Cashier informed me that i would have to wait 5 min i responded That would be fine, while waiting i witnessed 2 employees entering several vehicles 15 min employees re-entered the restaurant i proceeded to go through the drive thru the cashier walked away Another employee is wiping the hot table off...
Read full complaintharassment
Iam having problems with the workers here they keep harassing me and making verbal remarks telling people i do drugs its really devastating that i have to go though this every day this is the 3rd time i made a complaint i just want to be left alone the names are kiera, brittany, Bobby, sky, vivky please do something on this matter please thank you and god bless
Read full complaintdrive thru customer service
This location is the worst popeyes I ever been and i'm from new orleans. The manager ms. P had the worst attitude ever and didn't even greet me as I approached the drive thru. This is not a good representation of popeyes business. This is my first time and last time visiting this location. I also left a voicemail for the area supervisor with my concerns. Thank you
Read full complaintfood and service
Hi,
My name is Ekta Aggarwal and i would like to file a complaint about the popeyes on highway 7 near hero certifies burger Markham. I went there today and ordered chicken and a drink after having two pieces i started feeling vomitish and when i took off the outer covering of the chicken there was froth kind of a thing on it. When i came back home i was vomiting and had a terrible stomach ache. I am 9 months pregnant so i am really worried will be visiting the doctor tomorrow. I have attached a pic and have also hot those pieces home. This place is very dirty all the time and today their food was also not fit to be eaten. Please take necessary steps as this place can give people infections.
lack of new sandwich!!!
I am extremely frustrated and disappointed. You took the chicken poboy off the menu. Which would of been ok if you actually had available what was replacing it! Having to go to various oregon locations wasting time and gas to find out no chicken sandwiches. The only reason why i wanted to go to popeyes.. So now i am a very disapointed and mist likely ex costumer...
8 pieces chicken
September 3, 2019 at 2100H. Walked into store (Woodlawn, Guelph), no costumer and it's raining. Bought a 8 pieces chicken paid CAD 22.++. Service crew prepared my order but I noticed he is pushing away bigger part chicken and putting small pieces in the box, then he handed to me. I open the box and told him that I paid 22.++CAD and these are too small. He told me that this is the combination. I will attached the pictures and see it yourself if you will pay even 20.00 for this order. Louisiana Popeyes kitchen has good reputation when it comes to fried chicken and I order alot, but with the order I got today versus the amount I paid is not fair. If this will be the type of chicken (too tiny) that you will be serving to the consumers, this will leave a not so great experience and impression.
service slow - 13 minute wait from drive thru to receive order
Subject: 13 minute wait from drive thru to receive order
Popeye # 12974
Order 52 drive thur
After waiting 10 minutes outside for my order I went inside. Received my order in 13 minutes.
This is the 2nd bsd experience I have had at this store location. Other Popeye's have much better service. Ever since this location opened it has had issues with customer service; last time entered and charged the wrong prices.
This location happens to be the closest to my house, but I don't know if I can keep trying this location hoping for the best.
Disappointed customer,
Richard Petit
[protected]@gmail.com
overall poor service
Services at this location are: 1. Poor customer service 2. Very slow and employees don't have any sense of urgency to serving customers. 3. Frequently out of items 4. Frequently no straws or tea prepared 5. Poor food handling habits 6. Never prepared for high traffic hours 7. Multiple employees on break during peek hours. 8. Frequently given incorrect change or no change when due.
Read full complaintrude, ignorant "manager" (allegedly)
The store has been out of chicken sandwiches since yesterday. I called this morning to find out if more chicken patties had come in, and the girl on the phone said NO! In a rude way, and slammed the phone down. Didn't give me a chance to ask anything else. I called back to speak with the manager, and the same girl who answered previously, got on the phone...
Read full complaintthe lady that took my order.
To whom this may concern: I went to the drive through yesterday at store #4860 :7330 John Leblanc Blvd on August 25th, 2019 at 12:17 pm. First, I was rudely greeted. Not only that the whole time the person that was taking my order was giving me an attitude and was being very rude on the intercom speaker. There were also many times where she had cut me off...
Read full complaintBoth the food and the extremely rude manager lady working on 8/25/2019 at 3:22 pm
We went into the drive thru. My husband ordered for $20.99, an 8 piece spicy order and told them to replace the thighs and backs with wings (we would have paid if there was a charge, that was not a problem). We came home and had wings and 3 large very greasy backs. The backs had been placed into the box without even being drained of grease. Grease wa...
Most discussed complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
My popeyes order was cold, overcooked and some missing items
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