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ModLily

ModLily review: Horrible business practices

G
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9:21 am UTC
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I ordered from Modlily, expecting delivery within the timeframe advertised. My order was delayed, tracking information was limited, and customer service responses were slow and unhelpful. When I attempted to resolve the issue, I was unable to obtain a satisfactory resolution. Based on my experience, I would caution other consumers to carefully review the return and customer service policies before ordering. I have requested a refund for items they canceled, and they keep trying to give me credit. I want my money back and will never buy from them again. Horrible. Items took over a month to ship. They mislead and lie about shipping and processing—terrible experience. The products I received were not as described and were cheaply made.

Recommendation: Do not use ever

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    Apr 15, 2026
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ModLily is ranked 229 among 1059 companies in the Online Shopping category